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Without Sympathy or Enthusiasm: The Problem of Administrative Compassion
by Victor A. Thompson
University of Alabama Press, 2007
Paper: 978-0-8173-5434-3

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ABOUT THIS BOOK

This classic study brings to bear the findings and principles of political science, sociology, psychology, and economics on various proposals for the solution of ills traditionally associated with governmental administration.

TABLE OF CONTENTS
  • Contents 
    • 1. 
    • The Problem Defined
    • 2. 
    • The Nature of Modern Organizations
    • 3. 
    • Solutions: Personnel Administration
    • 4. 
    • Solutions: Organization Development and Sensitivity Training
    • 5. 
    • Solutions: Smaller Units
    • 6. 
    • Solutions: Combining Roles
    • 7. 
    • Solutions: Political Machines and Prefectural Administration
    • 8. 
    • Solutions: Assign to an Office—The Ombudsman
    • 9. 
    • Solutions: The “New Public Administration”
    • 10. 
    • Solutions: Changing Personalities, Changing Organizations
    • Notes
    • Bibliography
    • Index
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Available from University of Alabama Press in: paper.

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