Foreword by Philip Selznick
Preface by Walter Dunbar
Acknowledgments
Contents
Chapter I. Perspectives
Central Concepts
Chapters to Come
Chapter II. Launching the Program
Project Planning
Project Organization
The Human Resources
Physical Resources: The Plant
The First Day
Starting the Problem-Solving Process
Groups for Problem-Solving
A Problem-Solving Community
Chapter IV. Control by Community
The Honor System in DVI
Two Classes in C-Unit
The Skid-Row Subculture
Interference with the Development of New Patterns
Incongruent Penalties and Rewards
Changed Patterns of Social Control in C-Unit
Chapter V. The Split Community
Continuities
The Split between Control and Welfare
Chapter VI. The Staff Work Group
Role Strains in Assuming Management Responsibilities
Emergence of the Staff Work Group
The Problem-Solving Style of Administration
The Staff Group and Community
Chapter VII. Return to Bureaucracy
Changes in Project Administration
Conditions Affecting the Second Staff
Separation of Management from Treatment
Lack of Correctives in the New Staff's Experience
Relationships between Staff Work Group, Official Program, and Inmate Experience
Chapter VIII. The Inmate System
A Project Strategy Develops
A Different C-Unit Inmate System
Inmate Relationships with Staff
Participation in the Inmate System
Cooperation between the Inmate and Official Systems
Collective Goals in the C-Unit Inmate System
A Model for Interaction between the Inmate and Official Systems
Summary and Conclusion
The Resocializing Team
Resocializing Teams in Action
Cases without Team Support
Convening the Resocializing Team
Guidelines for Problem Analysis and Strategy Design
Resocializing Careers
The Unreached
C-Unit and Life on the Streets
Resocialization
Organizing for Resocialization
The Costs of Organizational Change
Appendices
Criteria
The Problem of Bias
The Questionnaire
Administration of the Survey
Statistical Tests
Types of Adaptation
Problem-Solving Adaptations and Communication
Appendix D: Background Characteristics and Types of Adaptation
Appendix E: Inmate System Survey Questionnaire
Index