From researching to remixing, library users need your guidance on a wide range of copyright topics. The way to move beyond “yes, you can” or “no, you can’t” is to become a copyright coach. In this collection librarian and attorney Smith teams up with information literacy expert Ellis to offer a framework for coaching copyright, empowering users to take a practical approach to specific situations. Complete with in-depth case studies, this collection provides valuable information rooted in pragmatic techniques, including

• in-depth discussion of the five questions that will help you clarify any copyright situation;
• storytelling techniques to enliven copyright presentations, plus ways to use music or YouTube to hook students into copyright topics;
• three coaching scenarios that tie into ACRL’s Framework for Information Literacy for Higher Education and bring real-world applications to your library instruction;
• how-to guidance on leading mock negotiations over real journal publishing agreements;
• a 90-minute lesson plan on author rights for writers in a student journal;
• tips for teaching instructional designers how to apply copyright and fair use principles to course management systems; and
• an LIS copyright course assessment model.

This resource will help you become a copyright coach by showing you how to discern the most important issues in a situation, determine which questions you need to ask, and give a response that is targeted to the specific need.

• the reasons librarians and teachers have so many misconceptions about copyright, and why understanding copyright is a process, not a one-time event;
• recent legislative and policy developments that impact schools and libraries;
• situations often encountered by educators, such as using copyrighted material in class assignments, digital lesson plans, bulletin board displays, social media, school plays, and band performances and talent shows;
• the use of licensed content in a variety of settings;
• what constitutes "fair use," so that you can be empowered by knowing exactly what's possible within the law; and
• guidance on making long-term strategic decisions and developing copyright policies.

Copyright law never sleeps, making it imperative to keep abreast of the latest developments. Declared “an exemplary text that seals the standards for such books” (Managing Information), this newly revised and updated edition by respected copyright authority Crews offers timely insights and succinct guidance for LIS students, librarians, and educators alike. Readers will

• learn basic copyright definitions and key exceptions for education and library services;
• find information quickly with “key points” sidebars, legislative citations, and cross-references;
• get up to speed on fresh developments, such as how the recently signed Marrakesh Treaty expands access for people with disabilities and why the latest ruling in the Georgia State University case makes developing a fair use policy so important;
• understand the concept of fair use, with fresh interpretations of its many gray areas that will aid decision making;
• learn the current state of affairs regarding mass digitization, Creative Commons, classroom use and distance education, the Digital Millennium Copyright Act, and other important topics;
• receive guidance on setting up on a copyright service at a library, college, or university; and
• find many helpful checklists for navigating copyright in various situations.

This straightforward, easy-to-use guide provides the tools librarians and educators need to take control of their rights and responsibilities as copyright owners and users.

Cultural humility is emerging as a preferred approach to diversity, equity, and inclusion (DEI) efforts within librarianship. At a time when library workers are critically examining their professional practices, cultural humility offers a potentially transformative framework of compassionate accountability; it asks us to recognize the limits to our knowledge, reckon with our ongoing fallibility, educate ourselves about the power imbalances in our organizations, and commit to making change. This Special Report introduces the concept and outlines its core tenets. As relevant to those currently studying librarianship as it is to long-time professionals, and applicable across multiple settings including archives and museums, from this book readers will 

• learn why cultural humility offers an ideal approach for navigating the spontaneous interpersonal interactions in libraries, whether between patrons and staff or amongst staff members themselves;
• understand how it intersects with cultural competence models and critical race theory;
• see the ways in which cultural humility’s awareness of and commitment to challenging inequitable structures of power can act as a powerful catalyst for community engagement;
• come to recognize how a culturally humble approach supports DEI work by acknowledging the need for mindfulness in day-to-day interactions;
• reflect upon cultural humility’s limitations and the criticisms that some have leveled against it; and
• take away concrete tools for undertaking and continuing such work with patience and hope.

• how Indigenous adages can be tools for reflection and guidance in developing cultural humility;
• the experiences of two Black librarians who are using cultural humility to change the profession;
• new perspectives on core concepts of customer service;
• rethinking policies and practices in libraries both large and small;
• using cultural humility in approaching collection development and creating resource guides;
• what cultural humility can look like for a tribal librarian working in a tribal college library; and
• reflecting on cultural humility itself and where it is going.

Libraries are community connectors, places where people come together, think together, and learn together. Libraries support and nurture strong, resilient communities. Day in and day out, the library workers at these institutions are doing much more than ensuring equal and equitable access to information; and their impact stretches far beyond the books, programs, and services they facilitate. Featuring contributions from such library leaders as Rebekkah Smith Aldrich, the late Nicolette Sosulski, and Erica Freudenberger, this collection of inspiring first-hand stories from across libraryland spotlights the countless ways in which library staff are making a difference for their communities. A sharing of the hearts, minds, and spirits of library staff from across the country, the uplifting personal narratives in this book include

• when a routine reference query inspired a librarian to reach out to a senior patron;
• how a public library’s annual Diwali celebration has strengthened the social fabric of the surrounding community;
• the story of a library that burned down, was hit by a hurricane, got sued twice, and yet still reemerged stronger than ever;
• how the team at the Fayetteville Free Library (FFL) of New York has strategically nurtured a culture of innovation by integrating Syracuse University students into the staff, holding technology “open houses,” and developing other initiatives; and
• the intervention of a public library staff member that helped a mother keep her son enrolled in school and receive his diploma.

Library workers change and save lives every day, and this book is a powerful and nourishing reminder of exactly why libraries are essential.

In the face of rapid change and an ever-widening constellation of challenges, it’s crucial for library leaders to pull back to the question of “why?” Plotting a sustainable way forward depends upon recommitting ourselves to our underlying values, such as customer service and community-building, while fostering the improvements that change makes possible. With passion, patience, and fortitude, libraries can stride confidently into the future. In this book, noted speakers and consultants Bignoli and Stara speak directly to library directors, managers, administrators, and technology staff, offering concrete guidance on setting or resetting strategic priorities. Taking an interconnected and specific approach to planning for and strengthening the library environment as a whole, their book

• discusses why libraries should embrace change as a fundamental part of library life; 
• explores how to harness rapid change to provide more responsive, user-centered library service;
• addresses the ways in which libraries straddle the physical and the digital, in areas such as service provision and collections, illuminating how they overlap and can be improved using similar philosophies;
• presents both a comprehensive overview of library technologies as well as related team and change management advice, all grounded in user experience principles;
• shows how the concepts of sustainability and flexibility apply to physical space planning and design, from furniture selection and arrangement to infrastructure; and
• provides sound guidance on project management, problem solving, preparing for future challenges, personal reflection and self-care, and other leadership topics.

Gallup’s 2019 State of the American Workplace Report found that 70 percent of employees are disengaged at work. Why is worker engagement so important? Engaged workers lead to engaged libraries — vibrant institutions that nurture their workers’ dedication, creativity, and innovation so they can serve their communities most effectively. This guide walks library managers and administrators through concrete steps to change their organization’s culture so that it fosters worker engagement, using first-hand accounts from library staff to illustrate both successes and failures. Readers will discover

• why libraries often fall short at hiring good leadership and ways to develop better recruitment strategies moving forward;
• how lack of trust pushes workplace culture towards incivility, hostility, and lower morale, and what library leaders can do to rebuild it;
• methods for using recognition and praise as tools for sustaining a positive work environment;
• the rationale for eliminating annual performance reviews in favor of less formal one-on-one conversations and “just in time” continuous feedback;
• the secrets behind high performing teams, strategies to support dysfunctional teams, and tips on how to develop remote teamwork; and
• why viewing diversity, equity, and inclusion (DEI) as separate from workplace culture is counterproductive, since it is actually the positive result of a strong foundation, with advice on combating the factors that contribute to low retention rates of BIPOC librarians.

Intellectual freedom is a core value of librarianship, but fighting to keep controversial materials on the shelves can sometimes feel like a lonely battle. And not all censorship controversies involve the public objecting to a book in the collection—libraries are venues for displays and meetings, and sometimes library staff themselves are tempted to preemptively censor a work. Those facing censorship challenges can find support and inspiration in this book, which compiles dozens of stories from library front lines. Edifying and enlightening, this collection

• Tells the stories of librarians who withstood difficult circumstances to champion intellectual freedom
• Touches on prickly issues such as age-appropriateness, some librarians' temptation to preemptively censor, sensitive cultural expressions, and criminality in the library
• Presents case studies of defenses that were unsuccessful, so librarians facing similar challenges can learn from these defeats

There are fewer situations more stressful in a librarian's professional life than being personally confronted with a demand to remove a book from the shelves or not knowing how to respond to other kinds of censorship challenges. Reading this book will help fortify and inform those in the fray.

The best kind of learning is that which never ends—and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today's libraries. In this practical resource, leading workplace trainers Reed and Signorelli offer guidance on improving the effectiveness of training programs. Their book takes readers through the entire process of developing, implementing, and sustaining training programs and communities of learning, in order to

• Empower individuals to become leaders and teachers by cultivating a culture of ongoing learning
• Connect library staff and users to information resources so they can effectively use them to their benefit
• Develop skills among both managers and workers for practicing continuous formal and informal training