Contents
Preface
Introduction
1. Turnaround Management: The Past as Prologue / Howard Brownstein
Ethical and Legal Issues
2. Harry Lewis: Ethical Manager / Harlan D. Platt and Thomas Allison
3. Shrink, Inc. / Suzanne Cummins
4. Corbesco / Suzanne Cummins
5. Toys and More, Inc. / Harlan D. Platt
6. Clark Automotive Parts, Inc. / Grant Newton, James F. Hart, and Paul N. Shields
7. The Creation of First City Financial Corporation:
A Clinical Study of the Bankruptcy Process / Ramesh K. S. Rao and Susan White
Investigation Phase
8. Enron Red Flags Case / Hugh Grove, Tom Cook, and Jon Goodwin
9. AOL Latin America (B) / David Wesley and Harlan D. Platt
10. Periwinkle Software, Inc. / Thomas Hays and Harlan D. Platt
11. Manchester Wholesale Distributors (A) / David Wesley, Paul Croke, and Henry W. Lane
12. Clean Harbors / David Wesley and Daniel McCarthy
13. NextCard / Andrew Watson and Alison Sauve
Strategic Issues
14. A Hard Turnaround for Software / Mark Blumling, Kevin A. Frick, and William F. Meehan III
15. Symantec’s Strategy-Based Transformation / Lawrence M. Fisher
16. Global Foods Inc.: A Corporate Renewal Engagement / Harlan D. Platt
17. American Motors Corporation (B) / Chuck Hofer
Financial Issues
18. RCN: How to Invest in a Turnaround / Henry Garelick
19. Ajax Electronics / Marc Meyer and James F. Molloy, Jr.
20. Jet Interiors Company Inc.: Negotiating to Restructure a Convertible Note / Harlan D. Platt
21. We Hear a Symphony . . . Or Do We? / Miriam Rothman
22. P. A. Bergner & Co. / Will Mathews, Chris Lane, Mark Griffiths, and Robert W. White
23. Investing in BN.com: Can Breakeven Be Achieved? / Harlan D. Platt and Majorie B. Platt
Operating Issues
24. Crane Manufacturing Company / James Ebbert
25. Turning around the South Dakota Microbrewery / Marjorie B. Platt and James Weisel
26. Intelligent Signals, Inc. / Harlan D. Platt
27. Berkshire Industries PLC / Kenneth Merchant and Wim A. Van der Stede
28. Titeflex Corporation: The Turnaround Challenge / Ravi Ramamurti
29. Gillette Metal Fabrication / Jack Brittain
30. Bouvet Springs, Inc. / John Dunkelberg and Thomas Goho
31. CUP Corp.: Measuring the Customer Care Center / Lawrence P. Carr
32. Lucent Technologies: Shared Financial Services—Balanced Scorecard Implementation / Lawrence P. Carr
Special Topics
33. Cabriole / R. M. Kinnunen and James F. Molloy, Jr.
34. Sidethrusters, Inc. (A) / R. M. Kinnunen, John Seeger, and Robert Goldberg
35. The National Financial Planners Association (A) / R. M. Kinnunen, James F. Molloy, Jr., and John Seeger
36. U.S. Auto Parts Inc.: Insolvency Simulation Exercise / Justin Fogerty
Contributors
Index of Cases