Preface: Amazon and the Future of Work in the Global Economy - Ruth Milkman (Graduate Center, CUNY)
Introduction: Interrogating Amazon Capitalism - Jake Alimahomed-Wilson (California State University), Juliann Allison (University of California, Riverside), and Ellen Reese (University of California, Riverside)
Part I: Amazon's Rise in Global Power
- Amazon in Context - Kim Moody (University of Westminster)
- Power Accrues to the Powerful: Amazon's Marketshare, Customer Surveillance, and Internet Dominance - Dana M. Williams (California State University)
- Transnational Amazon: Labour Exploitation and the Rise of E-Commerce in South Asia - Jeb Sprague (University of California, Riverside) and Sreerekha Sathi (Erasmus University Rotterdam)
Part II: Exploitation and Resistance Across Amazon's Global Empire
- The Amazonification of Logistics: E-Commerce and the Struggle for the Last-Mile - Jake Alimahomed-Wilson (California State University)
- Automation and the Surveillance-Driven Warehouse - Jason Struna (University of Puget Sound) and Ellen Reese (University of California, Riverside)
- Gender, Race, and Warehouse Labor in the United States - Ellen Reese (University of California, Riverside)
- A New Industrial Working Class? Challenges in Disrupting Amazon’s Fulfilment Process in Germany - Nantina Vgontza (New York University)
- A Struggle for Bodies and Souls: Amazon Management and Union Strategies in France and Italy - Francesco Massimo (Sciences Po Paris)
Part III: Communities Confronting the E-Commerce Giant
- Company Town: What Happens to a City and its Democracy When Amazon Dominates? - Katie Wilson (General Secretary of the Transit Riders Union)
- Lessons from New York City’s Struggle Against Amazon HQ2 in Long Island City - Steve Lang (LaGuardia Community College, CUNY) and Filip Stabrowski (LaGuardia Community College, CUNY)
- What Happens When Amazon Comes to Town? Environmental Impacts, Local Economies and Resistance in Inland Southern California - Juliann Emmons Allison (University of California, Riverside)
- Worker and Community Organizing to Challenge Amazon's Algorithmic Test - Sheheryar Kaoosji (Warehouse Worker Resource Center)
Part IV: Struggling to Win Against Amazon
- Amazon Strikes in Germany and Europe: Seven years of Industrial Action, Challenges, and Strategies - Jorn Boewe and Johannes Schulten (Friedrich-Schiller-University Jena, Germany)
- Bursting the Bubble: Emerging Tech Worker Movement at Amazon - Spencer Cox (University of Minnesota)
- The CEO Has No Clothes: Worker Leadership and Amazon’s Failures During COVID-19 - Dania Rajendra
- Think Big: Organising a Successful Amazon Workers’ Movement in the United States by Combining the Strengths of the Left and Organised Labour - Peter Olney and Rand Wilson (SEIU Local 888, Boston)
- Amazonians United! – An Interview with DCH1 (Chicago) Amazonians United
Conclusion: Resisting Amazon Capitalism - Jake Alimahomed-Wilson (California State University) and Ellen Reese (University of California, Riverside)