A practical "how-to" workbook that outlines a plan for the design and implementation of staff in-service training programs for human service agencies and facilities.
Crimando and Riggar have made every effort to guarantee the usefulness of this text to practitioners, instructors, and students. This is a working book designed to assist trainers as they acquire the knowledge and skills needed to provide thorough, systematic in-service training that will enhance human service endeavors.
The authors have organized the nineteen chapters into four parts that treat significant steps in the training-program design process. These include analyzing problems that require training solutions; developing a proposal; writing a plan of action for training; and evaluating a program. Each of the chapters combines text, examples, exercises, and supplementary readings to foster a full appreciation of the process involved. Even those topics frequently overlooked or disregarded are included: budgeting program time and financial resources, obtaining administrative commitment, and transferring and maintaining skills in the work setting.