Cover Page
Title Page
Copyright Page
Contents
Foreword by Miguel A. Figueroa
Understanding Design Thinking
A Brief History
The Design Thinking Mindset
The Design Thinking Process
Design Thinking in Libraries
User-Centered vs. Human-Centered Approaches
Working with Constraints
Implicit Applications of Design Thinking
Explicit Applications of Design Thinking
Tools and Services to Support Design Thinking
For the Future
There's More to Design Than Design Thinking
From Human-Centered Design to Values-Centered Design
The Intentional Embrace of Design
Selected Resources