”An effective training manual to be used as basis for understanding and mastering local practice ... I only wish such a resource had been available 40 years ago when I was learning to be a library liaison and as I subsequently assumed the role of training others."
— Technicalities
”Although other sources focus exclusively on either the role of a library liaison or collection development, Armstrong and Dinkle offer an overview of collection management tailored to library liaisons and imbued with everyday practical wisdom ... Notably, the case studies exemplify novel circumstances that only experience could teach and conclude with a bulleted list of key takeaways. "
— Technical Services Quarterly
”[This book] is a comprehensive overview of a liaison’s role in the life cycle of library collections ... Armstrong and Dinkle offer libraries an ideal model for engaging liaison librarians in management of the collection. However, they are realistic about local practices. Among the most valuable tools in this book is each chapter’s 'Local Practices Questionnaire.' These questionnaires are not only a useful framework for new liaisons, they may also help collection managers organize training materials or anticipate common questions."
— Journal of Electronic Resources Librarianship