Preface
Acknowledgements
List of Exhibits, Tables and Supplements
Author Bios
Section 1: Social Impact Teaching Cases
Advancing Social Impacts Through Cases Studies
by Carole Carlson
Section 2: Social Impact Entrepreneurship Cases
Case 2.1
Brenna Schneider at 99DegreesCustom by Carole Carlson and Rachael Weiker
•Industry/Sector: Manufacturing
Case 2.2
The Kindness of Human Milk: The Founding of Mothers’ Milk Bank New England by Naomi Bar-Yam and Mark I. Rosen
•Industry/Sector: Health Care (nonprofit)
Case 2.3
CassVita: Local or Global? Exploring Scaling Strategies for Market Growth by Keshia Engwenyi, Andy Mendez and Ariel Wexler
•Industry/Sector: Consumer Goods (nonprofit)
Section 3: Social Impact Finance Cases
Case 3.1
Engage or Divest? Trillium Asset Management, Facebook Governance, and Shareholder Advocacy by Monique DeSimone, Jess Lynch-Foust, Douglass Guernsey, and Laura Burroughs
•Industry/Sector: Finance
Case 3.2a
A Blended Finance Facility, Catalyzing Markets to Accelerate Pandemic Response and Build Equitable Health Systems in India – Part A: The Challenge by Archita Adlakha, Neeta Rao, Achin BN Biyani, Ritika Pandey and Sudheer Nadipally
Case 3.2b
A Blended Finance Facility, Catalyzing Markets to Accelerate Pandemic Response and Build Equitable Health Systems in India -- Part B: The Results and Ongoing Operations by Archita Adlakha, Neeta Rao, Achin BN Biyani, Ritika Pandey and Sudheer Nadipally
•Industry/Sector: Finance, International Development, Health Care
Section 4: Social Impact Strategy Cases
Case 4.1
Hopewell, Inc. by Della M. Hughes and Marji Erickson Warfield
•Industry/Sector: Social Services (nonprofit)
Case 4.2a
Tufts Medicine Health Care System: Merging Hospitals in a New Model (A) by Maher Tabba and Jon Chilingerian
Case 4.2b
Tufts Medicine Health Care System: Merging Hospitals in a New Model (B) by Maher Tabba and Jon Chilingerian
•Industry/Sector: Health Care (nonprofit)
Case 4.3
Aligning Transition Supports and Services for Students with Disabilities by Jennifer Stewart
•Industry/Sector: Social Services (government)
Case 4.4
Native Plant Ordinance by Elizabeth Sessions
•Industry/Sector: Natural Resources (government)
Section 5: Social Impact Operations Cases
Case 5.1
Boston MedFlight – Leveraging Data to Design a New Helicopter Algorithm by Matthew Kriegsman
•Industry/Sector: Transportation
Case 5.2
Ford Hall 2015 by Avery Brien, Monica Garcia, Sonia Kikeri, Miya Ward
•Industry/Sector: Higher Education
Case 5.3
Immigrant Worker Rights Center (IWRC) By Joel Cutcher-Gershenfeld
•Industry/Sector: Social Services (nonprofit)
Section 6: Social Impact Marketing Case
Case 6.1
JA Worldwide: Creating a Global Brand by Keshia Engwenyi, Julia Robinson-Rosendorff, and Sean C. Rush
•Industry/Sector: Non-Governmental Organizations
Section 7: Social Impact Human Resources Cases
Case 7.1
Breaking Down Silos to Build Collaborative Systems by Lauren Hajjar, Jody Hoffer Gittell, Ninna Meier, Bill Gunn
•Industry/Sector: Social Services; Health Care (government)
Case 7.2
The Unit-Based Team Meeting by Joel Cutcher-Gershenfeld
•Industry/Sector: Health Care