Cover
Title Page
Copyright
Preface
Contents
Figures and Tables
Summary
Acknowledgments
Abbreviations
CHAPTER ONE: Introduction
Study Approach
Limitations
Roadmap for This Report
Refugees
Aid Agencies
Host Countries
Donors
Technology Companies
Consortia
Conclusion
Internet Connectivity and Access
Communication with Family and Friends
Establishment in New Locations
Language
Employment
Education
Distribution of Assistance
Data Collection and Analysis
Registration
Identity Management and Digital Identity Provision
Conclusion
Access to Technology
Uses of Technology
Concerns About Technology
Conclusion
CHAPTER FIVE: Business Models for Developing and Deploying Technology in Refugee Settings
Applying the Business Model Components to Developing and Deploying Technology in Refugee Settings
Barriers to (and Facilitators of) Developing and Deploying Technology in Refugee Settings
Tools for Applying System-Level Thinking to Support the Development and Deployment of Technology in Refugee Contexts
Conclusion
Ethical Frameworks and Safeguards to Address Risks
Data Responsibility
Bias
Conflicts of Interest
Conclusion
CHAPTER SEVEN: Conclusions and Recommendations
Looking Ahead
References