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Waiting for Robots
The Hired Hands of Automation
Antonio A. Casilli
University of Chicago Press
An essential investigation that reveals the labor of human workers hidden behind a curtain of apparent technological automation.
 
Artificial Intelligence fuels both enthusiasm and panic. Technologists are inclined to give their creations leeway, pretend they’re animated beings, and consider them efficient. As users, we may complain when these technologies don’t obey, or worry about their influence on our choices and our livelihoods. And yet, we also yearn for their convenience, see ourselves reflected in them, and treat them as something entirely new. But when we overestimate the automation of these tools, award-winning author Antonio A. Casilli argues, we fail to recognize how our fellow humans are essential to their efficiency. The danger is not that robots will take our jobs, but that humans will have to do theirs.
 
In this bracing and powerful book, Casilli uses up-to-the-minute research to show how today’s technologies, including AI, continue to exploit human labor—even ours. He connects the diverse activities of today’s tech laborers: platform workers, like Uber drivers and Airbnb hosts; “micro workers,” including those performing atomized tasks like data entry on Amazon Mechanical Turk; and the rest of us, as we evaluate text or images to show we’re not robots, react to Facebook posts, or approve or improve the output of generative AI. As Casilli shows us, algorithms, search engines, and voice assistants wouldn’t function without unpaid or underpaid human contributions. Further, he warns that if we fail to recognize this human work, we risk a dark future for all human labor.
 
Waiting for Robots urges us to move beyond the simplistic notion that machines are intelligent and autonomous. As the proverbial Godot, robots are the bearers of a messianic promise that is always postponed. Instead of bringing prosperity for all, they discipline the workforce, so we don’t dream of a world without drudgery and exploitation. Casilli’s eye-opening book makes clear that most “automation” requires human labor—and likely always will—shedding new light on today’s consequences and tomorrow’s threats of failing to recognize and compensate the “click workers” of today.
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War Games
Jonna Eagle
Rutgers University Press, 2020
The word “wargames” might seem like a contradiction in terms. After all, the declaration “This is war” is meant to signal that things have turned deadly serious, that there is no more playing around. Yet the practices of war are intimately entangled with practices of gaming, from military videogames to live battle reenactments. How do these forms of play impact how both soldiers and civilians perceive acts of war?
 
This Quick Take considers how various war games and simulations shape the ways we imagine war. Paradoxically, these games grant us a sense of mastery and control as we strategize and scrutinize the enemy, yet also allow us the thrilling sense of being immersed in the carnage and chaos of battle. But as simulations of war become more integrated into both popular culture and military practice, how do they shape our apprehension of the traumatic realities of warfare?
 
Covering everything from chess to football, from Saving Private Ryan to American Sniper, and from Call of Duty to drone interfaces, War Games is an essential guide for anyone seeking to understand the militarization of American culture, offering a compact yet comprehensive look at how we play with images of war.
 
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The Warehouse
Workers and Robots at Amazon
Alessandro Delfanti
Pluto Press, 2021

'Work hard, have fun, make history' proclaims the slogan on the walls of Amazon's warehouses. This cheerful message hides a reality of digital surveillance, aggressive anti-union tactics and disciplinary layoffs. Reminiscent of the tumult of early industrial capitalism, the hundreds of thousands of workers who help Amazon fulfil consumers' desire are part of an experiment in changing the way we all work.

In this book, Alessandro Delfanti takes readers inside Amazon's warehouses to show how technological advancements and managerial techniques subdue the workers rather than empower them, as seen in the sensors that track workers' every movement around the floor and algorithmic systems that re-route orders to circumvent worker sabotage. He looks at new technologies including robotic arms trained by humans and augmented reality goggles, showing that their aim is to standardize, measure and discipline human work rather than replace it.

Despite its innovation, Amazon will always need living labor's flexibility and low cost. And as the warehouse is increasingly automated, worker discontent increases. Striking under the banner 'we are not robots', employees have shown that they are acutely aware of such contradictions. The only question remains: how long will it be until Amazon's empire collapses?

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Web as History
Using Web Archives to Understand the Past and the Present
Edited by Niels Brügger and Ralph Schroeder
University College London, 2017
The World Wide Web has now been in use for more than 20 years. From early browsers to today’s principal source of information, entertainment and much else, the Web is an integral part of our daily lives, to the extent that some people believe ‘if it’s not online, it doesn’t exist.’ While this statement is not entirely true, it is becoming increasingly accurate, and reflects the Web’s role as an indispensable treasure trove. It is curious, therefore, that historians and social scientists have thus far made little use of the Web to investigate historical patterns of culture and society, despite making good use of letters, novels, newspapers, radio and television programmes, and other pre-digital artefacts. This volume argues that now is the time to question what we have learnt from the Web so far. The 12 chapters explore this topic from a number of interdisciplinary angles – through histories of national web spaces and case studies of different government and media domains – as well as an introduction that provides an overview of this exciting new area of research.
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Wendell Castle Remastered
Glenn Adamson
The Artist Book Foundation, 2015
Wendell Castle (1932–2018), master furniture maker, designer, sculptor, and educator, was in the sixth decade of his extraordinary creativity when an emblematic exhibition of his signature works was mounted by the Museum of Art and Design 2016. It blended the artist’s seminal works with his latest collection, produced with digital technology. In part a self-reflection, this eponymous, full-color companion book examines some of Castle’s historically representative works as well as significant contemporary furniture pieces, continuing his highly respected and acclaimed sculptural/functional dialogue. Castle, ever the innovator, was remarkable for his openness to new technologies; he not only embraced an initially complex practice but has “remastered” it. His vast oeuvre represents a prodigious lifework that began in 1958 and aligns with the development of the American art furniture movement. The solo exhibition was a somewhat self-reflective examination of his early ground-breaking works that tested the boundaries of traditional furniture making by presenting his later innovations using new digital technologies such as 3D scanning and modeling, and computer-controlled milling—a digital “remastering” of his immense oeuvre. Unique perspectives on the master’s work are presented by informative essays by authors well-versed on Castle’s celebrated career.
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What’s the Matter with the Internet?
Mark Poster
University of Minnesota Press, 2001
A provocative investigation into the social and cultural implications of the Internet by a leading cultural critic. As the Internet has become more and more a part of our daily lives, responses to its impact on culture and society have tended toward the extremes, hopeful or pessimistic. Fears that the Internet undermines community, inhibits social interaction, exacerbates economic and racial divisions, and facilitates greater state or corporate intrusion into our lives are balanced by excitement about the transformative qualities of the new medium and its potential to stimulate individual creativity, inspire new social forms, and further democratization. In What's the Matter with the Internet?, leading cultural theorist Mark Poster offers a sophisticated and astute assessment of the potential the new medium has to redefine culture and politics. Avoiding the mindless hype and meaningless jargon that has characterized much of the debate about the future of the Web, he details what truly distinguishes the Internet from other media and the implications these novel properties have for such vital issues as authorship, national identity and global citizenship, the fate of ethnicity and race, and democracy. Arguing that the Internet demands a social and cultural theory appropriate to the specific qualities of cyberspace, Poster reformulates the ideas of thinkers associated with our understanding of postmodern culture and the media (including Foucault, Deleuze, Heidegger, Baudrillard, and Derrida) to account for and illuminate the virtual world, paying particular attention to its political dimensions and the nature of identity. In this innovative analysis, Poster acknowledges that although the colonization of the Internet by corporations and governments does threaten to retard its capacity to bring about genuine change, the new medium is still capable of transforming both contemporary social practices and the way we see the world and ourselves. Mark Poster is professor of history and director of the film studies program at the University of California, Irvine, and the author of Cultural History and Postmodernity (1997), The Second Media Age (1995), and The Mode of Information (1990).
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Whoosh Goes the Market
Algorithms, Automation, and Alienation
Daniel Scott Souleles
University of Chicago Press, 2024
A vivid, fast-paced inside look at financial markets, the people who work on them, and how technology is changing their world (and ours).
 
Markets are messy, and no one knows this better than traders who work tirelessly to predict what they will do next. In Whoosh Goes the Market, Daniel Scott Souleles takes us into the day-to-day experiences of a team at a large trading firm, revealing what it’s actually like to make and lose money on contemporary capital markets.
 
The traders Souleles shadows have mostly moved out of the pits and now work with automated, glitch-prone computer systems. They remember the days of trading manually, and they are suspicious of algorithmically driven machine-learning systems. Openly musing about their own potential extinction, they spend their time expressing fear and frustration in profanity-laced language. With Souleles as our guide, we learn about everything from betting strategies to inflated valuations, trading swings, and market manipulation. This crash course in contemporary finance vividly reveals the existential anxiety at the evolving front lines of American capitalism.
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Wikipedia and the Politics of Openness
Nathaniel Tkacz
University of Chicago Press, 2014
Few virtues are as celebrated in contemporary culture as openness. Rooted in software culture and carrying more than a whiff of Silicon Valley technical utopianism, openness—of decision-making, data, and organizational structure—is seen as the cure for many problems in politics and business.
 
But what does openness mean, and what would a political theory of openness look like? With Wikipedia and the Politics of Openness, Nathaniel Tkacz uses Wikipedia, the most prominent product of open organization, to analyze the theory and politics of openness in practice—and to break its spell. Through discussions of edit wars, article deletion policies, user access levels, and more, Tkacz enables us to see how the key concepts of openness—including collaboration, ad-hocracy, and the splitting of contested projects through “forking”—play out in reality.
 
The resulting book is the richest critical analysis of openness to date, one that roots media theory in messy reality and thereby helps us move beyond the vaporware promises of digital utopians and take the first steps toward truly understanding what openness does, and does not, have to offer.
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#WomenTechLit
Maria Mencia
West Virginia University Press, 2017
This book of electronic literature (e-lit) brings together pioneering and emerging women whose work has earned international impact and scholarly recognition. It extends a historical critical overview of the state of the field from the diverse perspectives of twenty-eight worldwide contributors. It illustrates the authors’ scholarly interests through discussion of creative practice as research, historical accounts documenting collections of women’s new media art and literary works, and art collectives. It also covers theoretical approaches and critical overviews, from feminist discourses to close readings and “close-distant-located readings” of pertinent works in the field. #WomenTechLit includes authors from Latin America, Russia, Austria, Ireland, Spain, France, Italy, Portugal, Slovakia, Czech Republic, Poland, United Kingdom, Australia, Canada, and the US.
 
This volume will be a useful reference for educators, practice-based researchers, and scholars, not only of electronic literature but also in the adjacent areas of language art, new media art practices, digital humanities, and feminist studies.
 
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Word Space Multiplicities, Openings, Andings
Jim Rosenberg
West Virginia University Press, 2015

Word Space, Multiplicities, Openings, Andings will change your understanding of digital writing. The book offers the first comprehensive collection of Jim Rosenberg’s essays, gathering what may be the most significant and overarching single exploration of hypertext. It includes historically significant texts such as “The Interactive Diagram Sentence” as well as Rosenberg’s most recent essays. This book is required reading for digital humanists, electronic writers, and new media scholars.


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A World of Fiction
Digital Collections and the Future of Literary History
Katherine Bode
University of Michigan Press, 2018

During the 19th century, throughout the Anglophone world, most fiction was first published in periodicals. In Australia, newspapers were not only the main source of periodical fiction, but the main source of fiction in general. Because of their importance as fiction publishers, and because they provided Australian readers with access to stories from around the world—from Britain, America and Australia, as well as Austria, Canada, France, Germany, New Zealand, Russia, South Africa, and beyond—Australian newspapers represent an important record of the transnational circulation and reception of fiction in this period.

Investigating almost 10,000 works of fiction in the world’s largest collection of mass-digitized historical newspapers (the National Library of Australia’s Trove database), A World of Fiction reconceptualizes how fiction traveled globally, and was received and understood locally, in the 19th century. Katherine Bode’s innovative approach to the new digital collections that are transforming research in the humanities are a model of how digital tools can transform how we understand digital collections and interpret literatures in the past.

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Writing on the Social Network
Digital Literacy Practices in Social Media's First Decade
Amber M. Buck
Utah State University Press, 2023
Writing on the Social Network builds upon traditions in longitudinal writing research to present a longer view of the impact of social media technologies on individuals’ literacy practices. Amber M. Buck considers user experiences and digital literacy practices that developed on these platforms in the first decade of social media and calls for a larger acknowledgment of social network sites as locations where individuals engage in sophisticated and literate activity.
 
Through qualitative case study research, Buck explores how literate activities on social network sites coalesced around three areas crucial for writing in digital environments: (1) a heightened awareness of audience and an ability to tailor messages to specific audiences; (2) an understanding of how personal data is collected and circulated in online spaces; and (3) a means through which to use the first two skills for self-promotion and self-presentation in both personal and professional settings. She identifies several distinct literacy practices and strategies used by participants to communicate effectively and addresses how these strategies can help writing researchers and internet scholars understand the impact of social media’s first decade and can inform the ways they will research and understand social media’s second decade.
 
Social media platforms represent important locations where the different influences on writing become visible. Writing on the Social Network is a close study of the rich literate practices individuals have engaged in on social network sites over the last ten years that allows for a better understanding of the role social media plays in shaping digital literacy.
 
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Writing Under
Selections From the Internet Text
Alan Sondheim
West Virginia University Press, 2012
Alan Sondheim’s Writing Under explores and examines what happens to writing as it takes place on and through the networked computer. Sondheim began experimenting with artistic and philosophical writing using computers in the early 1970s. Since 1994, he has explored the possibilities of writing on the Internet, whether using blogs, web pages, e–mails, virtual worlds, or other tools. The sum total of Sondheim’s writing online is entitled “The Internet Text.”  Writing Under selects from this work to provide insight into how writing takes place today and into the unique practices of a writer. The selections range from philosophical musings, to technical explorations of writing practice, to poetic meditations on the writer online. This work expands our understanding of writing today and charts a path for writing’s future.
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Www.Here I Am
Russell Stannard
Templeton Press, 2002
Sam didn't think much of religion. What with science being able to explain almost everything about us and about the world we live in, there didn't seem much point to believing in God any more. But then came the day Sam was exploring the Internet, and stumbled across God's website! At least, that was what it claimed to be.
Sam decides to investigate, and becomes engrossed in conversations with the mysterious person on the other end. Together they explore the great questions arising out of evolution, astronomy, cosmology, the laws of nature, and the possibility of miracles. Not that Sam knew much science. Fortunately the stranger was able to explain the science from scratch in a way that Sam could understand. They also tackled the problems of evil, suffering, and death; that really set Sam thinking.
Readers will be challenged to form their own personal responses to the issues raised based on a listing of forty questions at the back of the book. Sample questions include:
•What do you hope to achieve in your lifetime?
•Does belief in God play a part in that?
•Do you believe in evolution—that you came from animals?
•Do you think there is life on other planets?
•If so, does that make human beings less important?
•Do the world religions contradict each other, or are they simply talking about the same God in somewhat different ways?
•How should belief in an afterlife affect the way you live this life?
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