In this extraordinary study, Michael Dorland explores sixty years of medical attempts by French doctors (mainly in the fields of neuropsychiatry and psychoanalysis) to describe the effects of concentration camp incarceration on Holocaust survivors. Dorland begins with a discussion of the liberation of concentration camp survivors, their stay in deportation camps, and eventual return to France, analyzing the circulation of mainly medical (neuropsychiatric) knowledge, its struggles to establish a symptomology of camp effects, and its broadening out into connected medical fields such as psychoanalysis. He then turns specifically to the French medical doctors who studied Holocaust survivors, and he investigates somatic, psychological, and holistic conceptions of survivors as patients and human beings. The final third of the book offers a comparative look at the “psy-science” approach to Holocaust survival beyond France, particularly in the United States and Israel. He illuminates the peculiar journey of a medical discourse that began in France but took on new forms elsewhere, eventually expanding into nonmedical fields to create the basis of the “traumato-culture” with which we are familiar today. Embedding his analysis of different medical discourses in the sociopolitical history of France in the twentieth century, he also looks at the French Jewish Question as it affected French medicine, the effects of five years of Nazi Occupation, France’s enthusiastic collaboration, and the problems this would pose for postwar collective memory.

The nation’s thirty-first state emerged early as one of its most diverse as people immigrated to the west. California’s indigenous tribes were forced off their lands first by Spanish settlers, then by the arrival of gold miners from every corner of the world. Because of its Catholic missionary history, Gold Rush California did not experience a more exclusive eastern-style Protestantism. This permitted more rapid and inclusive acculturation. California Jews, unlike their eastern counterparts whose arrival often followed that of European Protestants, were often among the first settlers to establish a west coast community. Jewish immigrants to California took advantage of its physical environment, ethnic diversity, and cultural distinctiveness to fashion a form of Judaism unique in the American experience. California Jews enjoyed unprecedented access to political power a generation earlier than their New York counterparts. They thrived in the multicultural mix, redefining the classic black-white racial binary by forging relations with a variety of religious and ethnic groups in both San Francisco and Los Angeles.

This case descibes the journey of a social entrepreneur as she establishes a new venture in the garment manufacturing business. It explores how she chose to become an entrepreneur, how she utilized her ecosystem to establish her venture and the choices and challenges she faced creating and financing a new venture. At the end she is faced with strategic decisions about how to grow the venture and its impact. This case provides an excellent illustration of the challenges faced by early stage entrepreneurs, as well as the value of using a hypothesis driven approach to evolving a new venture.

This case explores the formation and growth of an innovative nonprofit venture that provides human milk banking services. It describes the challenges faced by the founder getting medical buy in, establishing operations and adressing intial challenges. This case enables an exploration of the challenges of entering a new and untested market. This case demonstrates the value of using a business model canvas to evolve a new venture as well as the way an entreprenur can utilize key marketing frameworks (5 P and 5 C) to evolve a new venture.

This case presents a challenge facing Trilliam Asset Management around wheter to continue advancing ESG issues with Facebook or divest. The case provides a window into corporate goverance and hard choices that must be made with incomplete information.

Part A of this case introduces students to a US AID/India initiative accelerating the pandemic response while building equitable health systems in India. A modular approach with public and privater partners is degined to accomplish together what they can't do separately. This is an excellent case for exploring financial system innovation and social impact in India, a leading global setting.

Part B of this case provides initial results from to a US AID/India initiative accelerating the pandemic response while building equitable health systems in India. Innovative financial approaches are outlined and emergent challenges are identified. This case is excellent for raising issues around the sustainability of financial innovations designed to have a social impact.

This case explores the work of leaders and staff at Hopewell, an innovative social services nonprofit, to evolve its services and achieve organizational alignment. It includes an in-depth discussion of the use of theory of change and logic models to support transformative change. It also discusses how Hopewell aligned its transformation to organizational values and leveraged and aligned staff to create consensus. This is an excellent case for exploring transformational leadership or organizational change in a nonprofit setting. use a logic model to evolve its services. It includes an in-depth discussion of the use of theory of change and logic models to support transformative change. It also discusses how it aligned its transformation to organizational values and leveraged and aligned staff to create consensus. This case enables instructors to illustrate the value of using a theory of change and logic model to articulate the strategy of and drive change in a high-performance social venture.

This case builds on the Tufts Medicine Health Care System (A) case by exploring the barriers and challenges Tufts Medicine faced aligning operations and stakeholders. It discusses the challenges the leaders experienced bringing together an academic medical center with a community hospital system while meeting its goals of maintaining its competitive position while providing high quality care. A discussion of this case will enable instructors to explore the challenges and opportunities of health care mergers in depth.

This case builds on the Tufts Medicine Health Care System (A) case by exploring the barriers and challenges Tufts Medicine faced aligning operations and stakeholders. It discusses the challenges the leaders experienced bringing together an academic medical center with a community hospital system while meeting its goals of maintaining its competitive position while providing high quality care. A discussion of this case will enable instructors to explore the challenges and opportunities of health care mergers in depth.

This case describes the State of Colorado's initiative to create a state level series of interagency partnership that improve the coordination of support services for students and youth with disabilities and its work piloting and then sustaining this approach. It includes an example of a family including a youth with autism and their challenges navigating the complexites of the support system. The case describes the development of a services sequencing model and the use of four pilot sites to identify the best way to deliver aligned services. The case ends with the challenge of how to plan to expand the sequencing of services model.

This simulation puts students in positions of stakeholders in a fictional community negotiating whether to use 100% native species in new city plantings. Students are assigned roles as advocates, city officials and politicans all with different perspectives and interests. They must find common ground to come to an agreement that is both practical and evironmentally positive. The simulaiton enables instructors to illustrate the benefits of a value creation mindset in negoations.

This case describes the potential introduction of a new helicopter operation named “Smart Launch” at the leading non-profit air ambulance of Boston MedFlight, with the goal of decreasing the estimated arrival time of transports and thereby improving patient outcomes. The case first provides a detailed background for how patient requests turn into successful transports, and thereafter outlines the estimated operational, financial and social impact of implementing this new operation. This is an excellent case for leveraging real transport data and management’s questions, with the challenge to determine if, how, and “what needs to be true?” to successfully unlock the new Smart Launch operation. 

This first-hand account of the student takeover of the campus administration building raises strategic and operational issues through a lens of racial inequities and intersectionality. It has echos of a 1968 protest by black students, which had very similar demands and it happened in the context of student protests and demands across the nation. This is an excellent case for apprciating social protest through an organizational lens and appreciating ways that university campuses can be held to be accountable for their espoused values.

This case presents multiple operations challenges in a non-profit social services setting, with a focus on immigrant worker rights. The case inlcudes paid staff, volunteers, and executive leadership facing breakdowns in services to clients, legislators, advicates, and others. This is an excellent case for applying process-floew analysis in a social impact setting.

This case presents the branding challenge for Junior Achievement (JA) Worldwide, a very large and impactful social impact organization with limiting brand awareness. Reaching over 10 million students in over 100 countries, there is a great story to be told. The case provides students with the opportunity to lean in on a high impact branding challenge.

This simulation presents the challenge of integrating regional health system payments in a context where parties each operate independently and the social determinents of health are incompletly addressed. Set in New Hampshire, respoinding to a fedearal initiative, the simulation features five roles, each essential to the integraiton challenge. Ths case provides students with an experiential view on the challenge of breaking down silos in social impact service delivery.

This simulation puts studens in front-line health care roles navigating typical issues faced in a team-based work system. The facilitator role illustrates the imporance of facilitation (even with a student new to the role). Confidential role information for the five roles brings students to the meeting with both common and competing interests. This is an excellent case for illustrating the front-line dynamics in a high performance worksystem, as well as the value of employee voice.

Religious women in liberal democracies are “dual citizens” because of their contrasting status as members of both a civic community (in which their gender has no impact on their constitutional guarantee of equal rights) and a traditional religious community (which distributes roles and power based on gender). This book shows how these “dual citizens”—Orthodox Jewish women in Israel, Muslim women in Kuwait, and women of both those faiths in the U.S.—have increasingly deployed their civic citizenship rights in attempts to reform and not destroy their religions. For them, neither “exit” nor acquiescence to traditional religious gender norms is an option. Instead, they use the narrative of civic citizenship combined with a more authentic, if alternative reading of their faith tradition to improve their status.

In this rich and thought-provoking work, Jürgen Kocka focuses his analytic lens on Germany’s long twentieth century, from the empire to the present. He begins by establishing the semantic problematic in the German term Bürgertum and presenting an analytical survey of German civil society over the past 120 years. He then offers a fascinating social history of the GDR, along with a comparative analysis of the East German dictatorship and that of the Third Reich. He further compares Germany’s “two dictatorships” in regard to historical memory, post-regime justice, and historiography before and after reunification. Kocka concludes with a wonderfully expansive view of historical interpretation and even argues for the place of trendiness and fashion in the profession.

In this clear-minded but sobering book, Michael M. Kaiser assesses the current state of arts institutions—orchestras; opera, ballet, modern dance, and theater companies; and even museums. According to Kaiser, new developments in the twenty-first century, including the Internet explosion, the death of the recording industry, the near-death of subscriptions, economic instability, the focus on STEM education in schools, the introduction of movie-theater opera, the erosion of newspapers, the threat to serious arts criticism, and the aging of the donor base have together created tremendous challenges for all arts organizations. Using Michael Porter’s model of industry structure to describe how industries evolve, Kaiser argues persuasively that unless steps are taken now, midsized performing arts institutions will have all but evaporated by 2035. Only the largest arts organizations will survive, with tickets priced for the very wealthy and programming limited to the most popular and lucrative productions. Kaiser concludes with a call to arms. With three extraordinary decades’ experience as an arts administrator behind him, he advocates passionately for risk-taking in programming and more creative marketing, and details what needs to happen now—building strong donor bases, creating effective boards, and collective action—to sustain the performing arts for generations to come.

In the third book of his popular trilogy on creating and sustaining arts organizations, Michael Kaiser reveals the hidden engine that powers consistent success. According to Kaiser, successful arts organizations pursue strong programmatic marketing campaigns that compel people to buy tickets, enroll in classes, and so on—in short, to participate in the organization’s programs. Additionally, they create exciting activities that draw people to the organization as a whole. This institutional marketing creates a sense of enthusiasm that attracts donors, board members, and volunteers. Kaiser calls this group of external supporters the family. When this hidden engine is humming, staff, board, and audience members, artists, and donors feel confidence in the future. Resources are reinvested in more and better art, which is marketed aggressively; as a result, the “family” continues to grow, providing even more resources. This self-reinforcing cycle underlies the activities of all healthy arts organizations, and the theory behind it can be used as a diagnostic tool to reveal—and remedy—the problems of troubled ones. This book addresses each element of the cycle in the hope that more arts organizations around the globe—from orchestras, theaters, museums, opera companies, and classical and modern dance organizations to service organizations and other not-for-profit cultural institutions—will be able to sustain remarkable creativity, pay the bills, and have fun doing so!