"Fine's book adds to the debate over why the gender composition of the clerical labor force changed so quickly and completely." --American Studies During the late nineteenth century, a visitor to the city of Chicago would have looked in wonder at the many strange, new, and exciting sights: the nation's first skyscrapers, the bustling and congested streets, the large department stores, and the business girls. The Souls of the Skyscraper documents and explains the transformation of clerical work from a male to a female occupation amidst the industrialization and urbanization of the United States. Using literary, organizational, statistical, cinematic, and archival evidence primarily from Chicago, Lisa M. Fine explains the historical reasons why clerical work became women's work. The appearance of the female clerical worker in the business office signaled two on-going developments: the simple shift of women entering and dominating office jobs that were previously held by men, and the changing gender definition of clerical work. This new opportunity for employment provided women with relatively well-paying and respectable jobs, even though the prestige of the clerical positions was devalued as more women were hired. While economic forces contributed to this process of occupational change, the vocational education of women, the availability of various types of social services such as group homes (e.g. the Eleanor Residences), and the evolving image of the working girl in the popular culture encouraged women to seek clerical positions. Fine explores the realms where the gender definition of clerical work was discussed and negotiated: among technical experts, in the popular culture, in the prescriptions and actions of civic leaders, and in the private worlds of clerical workers themselves. In revealing the dynamics of change within the clerical sector, she enhances our understanding of occupational sex-typing.

"Compelling. It serves as a lesson and a warning, for it might disabuse many women of their notion that the first step toward the executive ladder is at a typewriter. Certainly [it] suggests MBAs for aspiring women, rather than Smith-Coronas." --Boston Sunday Globe In most societies, a sexual division of labor is usually regarded as "natural." Thus, in the United States today not only does it seem proper that woman's place is at the stove, or with the children, or in the classroom, or at the typewriter, but it also seems "natural" it was always so. Looking at clerical workers, the author shows how work once performed by men became redefined as "women's work." She explores this shift in the context of patriarchal social relations and political-economic forces. The interaction of which determined woman's place in the office. Before 1900, male clerical workers, as apprentice capitalists, performed a wide variety of tasks that helped them learn the business. By 1930, the class position of clerical workers had changed, and autonomous male clerks were transformed into working class females--a "secretarial proletariat." Based on business histories, corporation records, correspondence. and even fiction. Dr. Davies' work demonstrates how the feminization of clerical work is historically specific rather than ordained by nature; how it reflects the peculiar forms which patriarchy have assumed in the United States; and how the working class status of contemporary office workers began to take shape at the end of the nineteenth century. From the time the first female office worker was hired by US Treasurer General Elias Spinner during the Civil War and it became apparent that female labor was cheaper than male, women became increasingly visible in the office. The author accounts for this by discussing the decrease in productive work in the home, the perceived higher status of office work, and the better working conditions in offices. She also looks at scientific office management, which crystallized labor specialization and helped eliminate worker control over work. Examining the role of the private secretary, she concludes this apparently more attractive position served to mask the realities of typical office work. Perhaps the most interesting conclusion reached in this book is that the degradation and the proletarianization of office work were disguised by the shift from male to female workers. The nineteenth-century clerk has not turned merely into a proletarian: he had turned into a woman. "One of the first books to tackle this important topic and as such admirably begins to fill the gap. . . . A critical contribution." --The Journal of American History "Lively reading. Davies' review of the impact of the typewriter proves a useful perspective for those trying to evaluate the impact of the word processor on social roles and labor markets in the 1980s." --Choice