front cover of Academic Interactions
Academic Interactions
Communicating on Campus
Christine B. Feak, Susan M. Reinhart, and Theresa N. Rohlck
University of Michigan Press, 2018

This version of the book matches 9780472033324 except it is not packaged with a DVD. All references to the DVD in the text have been replaced with "videos." Video access sold separately at https://www.press.umich.edu/10057494/videos_to_accompany_academic_interactions

The ability to understand and be understood when communicating with professors and with native speakers is crucial to academic success. Academic Interactions focuses on actual academic speaking events, particularly classroom interactions and office hours, and gives students practice improving the ways that they communicate in a college/university setting.

Academic Interactions addresses skills like using names and names of locations correctly on campus, giving directions, understanding instructors and their expectations, interacting during office hours, participating in class and in seminars, and delivering formal and informal presentations. In addition, advice is provided for communicating via email with professors and working in groups with native speakers (including negotiating tasks in groups).

The text uses transcripts from MICASE (the Michigan Corpus of Academic Spoken English) to ensure that students learn the vocabulary and communication strategies that will be most effective in their academic pursuits. Units also feature language use issues like ellipsis, hedging, and apologies. 

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The Behavior of Communicating
An Ethological Approach
W. John Smith
Harvard University Press, 1977

In this book, W. John Smith enlarges ethology's perspective on communication and takes it in new directions. Traditionally, ethological analysis has focused on the motivational states of displaying animals: What makes the bird sing, the cat lash its tail, the bee dance? The Behavior of Communicating emphasizes messages. It seeks to answer questions about the information shared by animals through their displays: What information is made available to a bird by its neighbor's song, to a cat by its opponent's gesture, to a bee by its hivemate's dancing? What information is extracted from sources contextual to these displays? How are the responses to displays adaptive for recipients and senders? What evolutionary processes and constraints underlie observed patterns of animal communication?

Smith's approach is deeply rooted in the ethological tradition of naturalistic observations. Detailed analysis of observed displays and display repertoires illuminates the theoretical discussion that forms the core of the book. A taxonomy and interpretative analysis of messages made available through formalized display behavior are also developed. Smith shows that virtually all subhuman animal displays may be interpreted as transmitting messages about the communicator--not the environment--and, more specifically, that messages indicate the kinds of behavior the displaying animal may choose to perform. The most widespread behavioral messages are surprisingly general, even banal, in character; yet they make public information that is not readily available from other sources and that would otherwise be essentially private to the communicator. Taken along with information from sources contextual to the displays, the messages made available may permit responses that are markedly specific. By taking advantage of contextual specificity, a species expands the capacity of its display behavior to be functional in numerous and diverse circumstances.

After developing the concept of messages and discussing their forms, the responses made to them, and the functions engendered, Smith turns to the evolution of display behavior--the ways in which acts become specialized for communication and the nature of the evolutionary constraints affecting the ultimate forms of displays. He revises the traditional ethological concept of displays, and in a final chapter develops the further concept of formalized interactions. Here he extends the discussion to formal patterns of behavior that, unlike displays, are beyond the capabilities of individual performers. Human nonverbal communication, which is considered from time to time throughout the book, provides the richest examples of communication flexibly structured at this level of complexity.

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Communicating the Infinite
The Emergence of the Habad School
Naftali Loewenthal
University of Chicago Press, 1990
At the end of the eighteenth century the hasidic movement was facing an internal crisis: to what extent should the teachings of Baal Shem Tov and Maggid of Mezritch, with their implicit spiritual demands, be transmitted to the rank-and-file of the movement? Previously these teachings had been reserved for a small elite. It was at this point that the Habad school emerged with a communication ethos encouraging the transmission of esoteric to the broad reaches of the Jewish world. Communicating the Infinite explores the first two generations of the Habad school under R. Shneur Zalman of Liadi and his son R. Dov Ber and examines its early opponents.

Beginning with the different levels of communication in the teachings of the Baal Shem Tov and the Maggid and his disciples, Naftali Loewenthal traces the unfolding of the dialectic between the urge to transmit esoteric ideas and a powerful inner restraint. Gradually R. Shneur Zalman came to the fore as the prime exponent of the communication ethos. Loewenthal follows the development of his discourses up to the time of his death, when R. Dov Ber and R. Aaron Halevi Horowitz formed their respective "Lubavitch" and "Staroselye" schools. The author continues with a detailed examination of the teachings of R. Dov Ber, an inspired mystic. Central in his thought was the esoteric concept of self-abnegation, bitul, yet this combined with the quest to communicate hasidic teachings to every level of society, including women.

From the late eighteenth century onwards, the main problem for the Jewish world was posed by the fall of the walls of the social and political ghetto. Generally, the response was either to secularize, or abandon altogether, traditional Judaism or to retreat from the threatening modern world into enclave religiosity; by stressing communication, the Habad school opened the way for a middle range response that was neither a retreat into elitism nor an abandonment of tradition. Based on years of research from Hebrew and Yiddish primary source materials, Communicating the Infinite is a work of importance not only to specialists of Judaic studies but also to historians and sociologists.
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Communicating the Other across Cultures
From Othering as Equipment for Living, to Communicating Other/Wise
Dr. Julia Khrebtan-Hörhager
University of Michigan Press, 2023
Whenever political and social decisions use categories of identity such as race, religion, social class, or nationality to distinguish groups of people, they risk holding certain groups as inferior and culturally “Other.” When people employ ideologies of imperialism, colonialism, patriarchy, and classism, they position certain groups as superior or ideal/ized people. Such ideological positioning causes nations to take actions that isolate or endanger minoritized populations. This cultural Othering can lead to atrocities such as Native Americans being expelled from their native lands through the Trail of Tears, millions of Ukrainians starving to death during the Holodomor, or millions of Jews exterminated during the Holocaust. 

Communicating the Other across Cultures uses examples from the United States, Western Europe, and Russia to demonstrate historical patterns of Othering people, as well as how marginalized people fight back against dominant powers that seek to silence or erase them. Deeply ingrained in our society, cultural Othering affects information in history books, children’s education, and the values upheld in our society. By taking a closer look at historical and modern instances of Othering, Julia Khrebtan-Hörhager shows examples of how different societies created ideas of social and cultural superiority or inferiority, and how deeply they are ingrained in our current society. In everyday life—the cash in your pocket, the movies shown at your local theater, museum exhibits, or politician's speeches—certain cultural ideologies are consistently upheld, while others are silenced. By exposing the communicative patterns of those in power, Khrebtan-Hörhager then suggests alternative ways of thinking, communicating, and eventually being, that offer transformative solutions for global problems. 
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Communicating the Word
Revelation, Translation, and Interpretation in Christianity and Islam
David Marshall, Editor. Afterword by Archbishop Rowan Williams
Georgetown University Press, 2015

Communicating the Word is a record of the 2008 Building Bridges seminar, an annual dialogue between leading Christian and Muslim scholars convened by the Archbishop of Canterbury. Featuring the insights of internationally known Christian and Muslim scholars, the essays collected here focus attention on key scriptural texts but also engage with both classical and contemporary Islamic and Christian thought. Issues addressed include, among others, the different ways in which Christians and Muslims think of their scriptures as the “Word of God,” the possibilities and challenges of translating scripture, and the methods—and conflicts—involved in interpreting scripture in the past and today.

In his concluding reflections, Archbishop Rowan Williams draws attention to a fundamental point emerging from these fascinating contributions: “Islam and Christianity alike give a high valuation to the conviction that God speaks to us. Grasping what that does and does not mean . . . is challenging theological work.”

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Communicating with Brazilians
When "Yes" Means "No"
By Tracy Novinger
University of Texas Press, 2004

Brazilians are gracious, friendly, fun-loving people, which makes their country a very inviting place to visit for pleasure or business. So great is their cordiality that Brazilians will say "yes" to almost any request—even when they actually mean "no"—which can be quite confusing for U.S. visitors who are used to a more direct style of communication. In fact, as Americans spend time in Brazil, they discover a number of cultural differences that can hamper their communication with Brazilians. To overcome these barriers, this book analyzes Brazilian culture and modes of communication and compares them with their American counterparts to help Americans learn to communicate successfully with Brazilians and vice versa.

To aid Americans in understanding the Brazilian perspective, Tracy Novinger presents a portrait of Brazil's history, racial fusion, economy, and contemporary lifestyles. She focuses in on many aspects of Brazilian culture, such as social organization and ranking systems; preconceptions, worldviews, and values; sexual behaviors and eating customs; thought patterns; nonverbal communication such as the use of time, space, gestures, touch, eye contact, rituals, etc.; and differences in Brazilian and American point-making styles when negotiating, persuading, and conversing. For quick reference, she concludes the book with a summary and checklist of the leading Brazilian cultural characteristics, as well as eight recommendations for enhancing intercultural communication.

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Marketing Today's Academic Library
A Bold New Approach to Communicating with Students
Brian Mathews
American Library Association, 2009

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The Networked Wilderness
Communicating in Early New England
Matt Cohen
University of Minnesota Press, 2009

In The Networked Wilderness, Matt Cohen examines communications systems in early New England and finds that, surprisingly, struggles over information technology were as important as theology, guns, germs, or steel in shaping the early colonization of North America. Colonists in New England have generally been viewed as immersed in a Protestant culture of piety and alphabetic literacy. At the same time, many scholars have insisted that the culture of the indigenous peoples of the region was a predominantly oral culture. But what if, Cohen posits, we thought about media and technology beyond the terms of orality and literacy?

Reconceptualizing aural and inscribed communication as a spectrum, The Networked Wilderness bridges the gap between the history of the book and Native American systems of communication. Cohen reveals that books, paths, recipes, totems, and animals and their sounds all took on new interactive powers as the English negotiated the well-developed informational trails of the Algonquian East Coast and reported their experiences back to Europe. Native and English encounters forced all parties to think of each other as audiences for any event that might become a kind of "publication."

Using sources ranging from Thomas Morton's Maypole festival to the architecture of today's Mashantucket Pequot Museum and Research Center, Cohen shows that the era before the printing press came to New England was one of extraordinary fertility for communications systems in America.

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Networking
Communicating with Bodies and Machines in the Nineteenth Century
Laura Otis
University of Michigan Press, 2011
This compelling new interdisciplinary study investigates the scientific and cultural roots of contemporary conceptions of the network, including computer information systems, the human nervous system, and communications technology. Laura Otis, neuroscientist, literary scholar, and recent recipient of a MacArthur Fellowship, demonstrates that the image of the network is centuries old; it is by no means a modern notion. Placing current comparisons of nerve and computer networks in perspective, Otis explores early analogies linking nerves and telegraphs and demonstrates the influence that nineteenth-century neurobiologists, engineers, and fiction writers influenced each other's ideas about communication.
The interdisciplinary sweep of this book is impressive. Otis focuses simultaneously on literary works by such authors as George Eliot, Bram Stoker, Henry James, and Mark Twain and on the scientific and technological achievements of such pioneers as Luigi Galvani, Hermann von Helmholtz, Charles Babbage, Samuel Morse, and Werner von Siemens.
This unique juxtaposition of physiology, engineering, and literature reveals the common thoughts shared by writers in widely diverse fields and suggests that our current comparisons of nerve and computer networks may not only enhance but shape our understanding of both neurobiology and technology.
Highly accessible and jargon-free, Networking will appeal to general readers as well as to scholars in the fields of interdisciplinary studies, nineteenth-century literature, and the history of science and technology.
Laura Otis is Associate Professor of English, Hofstra University. In 2000, she was awarded a MacArthur Foundation Fellowship for her interdisciplinary studies of literature and science. Her previous books include Membranes: Metaphors of Invasion in Nineteenth-Century Literature, Science, and Politics and Organic Memory: History and the Body in the Late Nineteenth and Early Twentieth Centuries.
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The Seven Keys to Communicating in Brazil
An Intercultural Approach
Orlando R. Kelm and David A. Victor
Georgetown University Press, 2016

The key to professional success in Brazil is understanding Brazilians. But how do you understand an unfamiliar culture? Seasoned cross-cultural trainers Orlando R. Kelm and David A. Victor use Victor’s groundbreaking approach of evaluating a culture’s language, environment, social organization, context, authority, nonverbal communication, and time conception to provide a framework for understanding Brazilians and show effective strategies to overcome these communication barriers. The method, referred to as the LESCANT approach makes you the expert evaluator of the culture and helps you easily navigate hurdles that can challenge business relationships.

Each chapter of The Seven Keys to Communicating in Brazil employs memorable anecdotes, business cases on each topic from business professionals, and photographs to address key topics. The authors demonstrate how to evaluate the cultural differences between Brazil and North America and include examples of common communication mistakes. Engaging and accessible, the book helps North Americans master the nuances of the Brazilian language and achieve a real experience of the Brasil dos brasileiros.

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The Seven Keys to Communicating in Japan
An Intercultural Approach
Haru Yamada, Orlando R. Kelm, and David A. Victor
Georgetown University Press

The key to professional success in Japan is understanding Japanese people. The authors, seasoned cross-cultural trainers for businesspeople, provide a practical set of guidelines for understanding Japanese people and culture through David A. Victor's LESCANT approach of evaluating a culture's language, environment, social organization, context, authority, nonverbal communication, and time conception. Each chapter addresses one of these topics and shows effective strategies to overcoming cultural barriers and demonstrates how to evaluate the differences between Japan and North America to help avoid common communication mistakes. The book is generously peppered with photographs to provide visual examples. Exploring language and communication topics, international relations, and the business community, this book is an excellent intercultural overview for anyone traveling to or working in Japan.

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The Seven Keys to Communicating in Mexico
An Intercultural Approach
Orlando R. Kelm, Olivia Hernandez-Pozas, and David A. Victor
Georgetown University Press, 2020

How do you build successful professional connections with colleagues from Mexico? While most books focus simply on how to avoid common communication mistakes, this book leads its readers to an understanding of how to succeed and thrive within the three cultures, Mexico, the US, and Canada. Kelm, Hernandez-Pozas and Victor present a set of practical guidelines for communicating professionally with Mexicans, both in Mexico and abroad, providing many photographs as examples. The Seven Keys to Communicating in Mexico follows the model of presenting key cultural concepts used in the earlier books by Kelm and Victor on Brazil and (with Haru Yamada) on Japan. Olivia Hernandez-Pozas, Orlando Kelm, and David Victor, well-respected research professors and seasoned cross-cultural trainers for businesspeople, guide readers through Mexican culture using Victor's LESCANT Model (an acronym representing seven key cross-cultural communication areas: Language, Environment, Social Organization, Contexting, Authority, Nonverbal Behavior, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences among Mexican, US, and Canadian cultures. In the final chapter the authors bring all of these cultural interactions together with a sample case study about business interactions between Mexicans and North Americans. The case study includes additional observations from North American and Mexican business professionals who offer related suggestions and recommendations.

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Take Care
Communicating in English with Health Care Workers
Nina Ito and Christopher Mefford
University of Michigan Press, 2023

A high level of communicative skills are essential and expected for health care workers. Take Care is designed to give readers the strategies and tools to build, maintain, and repair communication within interactions that take place in health care settings. It is designed for students who are enrolled in health care training as well as nurses or health care workers who are already on the job but may want to improve their English. This text is designed to provide readers with a firm grasp of verbal and non-verbal communication strategies for more successful interactions. It will also help readers develop strategic competence by asking them to practice formulaic phrases needed to get things done. Carefully selected situations will also help readers to understand some of the social situations health care workers need to prepare for, such as apologizing, expressing condolences, or giving advice.

Take Care breaks each unit into the following sections to teach readers new skills:

  • Listening for Language
  • Dialogue
  • Vocabulary
  • Communication Strategy
  • Pronunciation
  • Dialogue Review
  • Role Plays
  • End-of-Unit Discussion
  • Culture Point

This revised edition is updated to include information about pandemics, vaccines, and other medical developments. Audio files for the listening activities are available online. 

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Take Care
Communicating in English with U.S. Health Care Workers
Nina Ito and Christopher Mefford
University of Michigan Press, 2011

Take Care was written to help nursing students and other health care workers communicate better in health care settings, with a focus on improving speaking and listening skills, vocabulary, and pronunciation. The aim was to provide users with the tools and specific communication strategies to build, maintain, or repair interactions that take place on the job. This book is also designed to develop the pragmatic competence necessary to get things done on the job and to understand some of the social situations required by health care workers, like expressing condolences or giving advice.

The individuals most likely to benefit from the material in the book are:

  • Nursing students enrolled in community college (e.g., pre-nursing courses or RN students who have a special class)

·         ESL students enrolled in specific CNA or medical assistant classes

·         ESL students enrolled in U.S. universities who are here to learn more about nursing or health care as profession (they may or may not already have a degree in their own countries)

·         Nurses or health care workers who already work in a health care setting but who are not proficient in English and so may be taking an English course sponsored by the hospital or local health system

It is therefore generally assumed that students have some knowledge of common medical and health care terms, so the book does not attempt to teach medical terminology, except in the context of communicating effectively in a health care setting. The various Vocabulary sections in each unit can therefore be used as review or as a new lesson—whatever works best for your students.

Instructors using this book do not need knowledge of the field of nursing or health care because the majority of material covered focuses on the language, not the industry.

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Videos to Accompany Academic Interactions
Communicating on Campus
Christine B. Feak, Susan M. Reinhart, Theresa N. Rohlck
University of Michigan Press, 2019

The videos on this site are designed to be used with the textbook (9780472033423 or 9780472124770). The book must purchased separately at https://www.press.umich.edu/363197/academic_interactions or via another retailer). Video access is only available through our online platform: https://michelt.ublish.com

The ability to understand and be understood when communicating with professors and with native speakers is crucial to academic success. The Academic Interactions videos focus on actual academic speaking events, particularly classroom interactions and office hours, and give students practice improving the ways that they communicate in a college/university setting.

The Academic Interactions textbook addresses skills like using names and names of locations correctly on campus, giving directions, understanding instructors and their expectations, interacting during office hours, participating in class and in seminars, and delivering formal and informal presentations. In addition, advice is provided for communicating via email with professors and working in groups with native speakers (including negotiating tasks in groups).

[more]


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