front cover of The Company We Keep
The Company We Keep
Occupational Community in the High-Tech Network Society
Daniel Marschall
Temple University Press, 2014

At the birth of the Internet Age, computer technologists in small, aggressive software development companies became part of a unique networked occupational community. They were creative, team-oriented, and enthusiastic workers who built "boundaryless careers," hopping from one employer to another.

In his absorbing ethnography The Company We Keep, sociologist Daniel Marschall immerses himself in IntenSivity, one such technological workplace. Chronicling the employees' experiences, Marschall examines how these workers characterize their occupational culture, share values and work practices, and help one another within their community. He sheds light on the nature of this industry marked by highly skilled jobs and rapid technological change.

The experiences at IntenSivity are now mirrored by employees at Facebook and thousands of other cutting-edge, high-tech start-up firms. The Company We Keep helps us understand the emergence of virtual work communities and the character of the contemporary labor market at the level of a small enterprise.

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Data Grab
The New Colonialism of Big Tech and How to Fight Back
Ulises A. Mejias and Nick Couldry
University of Chicago Press, 2024
A compelling argument that the extractive practices of today’s tech giants are the continuation of colonialism—and a crucial guide to collective resistance.
 
Large technology companies like Meta, Amazon, and Alphabet have unprecedented access to our daily lives, collecting information when we check our email, count our steps, shop online, and commute to and from work. Current events are concerning—both the changing owners (and names) of billion-dollar tech companies and regulatory concerns about artificial intelligence underscore the sweeping nature of Big Tech’s surveillance and the influence such companies hold over the people who use their apps and platforms.
 
As trusted tech experts Ulises A. Mejias and Nick Couldry show in this eye-opening and convincing book, this vast accumulation of data is not the accidental stockpile of a fast-growing industry. Just as nations stole territories for ill-gotten minerals and crops, wealth, and dominance, tech companies steal personal data important to our lives. It’s only within the framework of colonialism, Mejias and Couldry argue, that we can comprehend the full scope of this heist.
 
Like the land grabs of the past, today’s data grab converts our data into raw material for the generation of corporate profit against our own interests. Like historical colonialism, today’s tech corporations have engineered an extractive form of doing business that builds a new social and economic order, leads to job precarity, and degrades the environment. These methods deepen global inequality, consolidating corporate wealth in the Global North and engineering discriminatory algorithms. Promising convenience, connection, and scientific progress, tech companies enrich themselves by encouraging us to relinquish details about our personal interactions, our taste in movies or music, and even our health and medical records. Do we have any other choice?
 
Data Grab affirms that we do. To defy this new form of colonialism we will need to learn from previous forms of resistance and work together to imagine entirely new ones. Mejias and Couldry share the stories of voters, workers, activists, and marginalized communities who have successfully opposed unscrupulous tech practices. An incisive discussion of the digital media that’s transformed our world, Data Grab is a must-read for anyone concerned about privacy, self-determination, and justice in the internet age.
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The Digital Factory
The Human Labor of Automation
Moritz Altenried
University of Chicago Press, 2022
The Digital Factory reveals the hidden human labor that supports today’s digital capitalism.
 
The workers of today’s digital factory include those in Amazon warehouses, delivery drivers, Chinese gaming workers, Filipino content moderators, and rural American search engine optimizers. Repetitive yet stressful, boring yet often emotionally demanding, these jobs require little formal qualification, but can demand a large degree of skills and knowledge. This work is often hidden behind the supposed magic of algorithms and thought to be automated, but it is in fact highly dependent on human labor.
 
The workers of today’s digital factory are not as far removed from a typical auto assembly line as we might think. Moritz Altenried takes us inside today’s digital factories, showing that they take very different forms, including gig economy platforms, video games, and Amazon warehouses. As Altenried shows, these digital factories often share surprising similarities with factories from the industrial age. As globalized capitalism and digital technology continue to transform labor around the world, Altenried offers a timely and poignant exploration of how these changes are restructuring the social division of labor and its geographies as well as the stratifications and lines of struggle.
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front cover of Goodbye iSlave
Goodbye iSlave
A Manifesto for Digital Abolition
Jack Linchuan Qiu
University of Illinois Press, 2016
Welcome to a brave new world of capitalism propelled by high tech, guarded by enterprising authority, and carried forward by millions of laborers being robbed of their souls. Gathered into mammoth factory complexes and terrified into obedience, these workers feed the world's addiction to iPhones and other commodities--a generation of iSlaves trapped in a global economic system that relies upon and studiously ignores their oppression.

Focusing on the alliance between Apple and the notorious Taiwanese manufacturer Foxconn, Jack Linchuan Qiu examines how corporations and governments everywhere collude to build systems of domination, exploitation, and alienation. His interviews, news analysis, and first-hand observation show the circumstances faced by Foxconn workers--circumstances with vivid parallels in the Atlantic slave trade. Ironically, the fanatic consumption of digital media also creates compulsive free labor that constitutes a form of bondage for the user. Arguing as a digital abolitionist, Qiu draws inspiration from transborder activist groups and incidents of grassroots resistance to make a passionate plea aimed at uniting--and liberating--the forgotten workers who make our twenty-first-century lives possible.

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front cover of Google and the Myth of Universal Knowledge
Google and the Myth of Universal Knowledge
A View from Europe
Jean-Noël Jeanneney
University of Chicago Press, 2006

The recent announcement that Google will digitize the holdings of several major libraries sent shock waves through the book industry and academe. Google presented this digital repository as a first step towards a long-dreamed-of universal library, but skeptics were quick to raise a number of concerns about the potential for copyright infringement and unanticipated effects on the business of research and publishing. 

Jean-Noël Jeanneney, president of France’s Bibliothèque Nationale, here takes aim at what he sees as a far more troubling aspect of Google’s Library Project: its potential to misrepresent—and even damage—the world’s cultural heritage. In this impassioned work, Jeanneney argues that Google’s unsystematic digitization of books from a few partner libraries and its reliance on works written mostly in English constitute acts of selection that can only extend the dominance of American culture abroad. This danger is made evident by a Google book search the author discusses here—one run on Hugo, Cervantes, Dante, and Goethe that resulted in just one non-English edition, and a German translation of Hugo at that. An archive that can so easily slight the masters of European literature—and whose development is driven by commercial interests—cannot provide the foundation for a universal library. 

As a leading librarian, Jeanneney remains enthusiastic about the archival potential of the Web. But he argues that the short-term thinking characterized by Google’s digital repository must be countered by long-term planning on the part of cultural and governmental institutions worldwide—a serious effort to create a truly comprehensive library, one based on the politics of inclusion and multiculturalism. 

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front cover of The Platform Economy
The Platform Economy
How Japan Transformed the Consumer Internet
Marc Steinberg
University of Minnesota Press, 2019

Offering a deeper understanding of today’s internet media and the management theory behind it

Platforms are everywhere. From social media to chat, streaming, credit cards, and even bookstores, it seems like almost everything can be described as a platform. In The Platform Economy, Marc Steinberg argues that the “platformization” of capitalism has transformed everything, and it is imperative that we have a historically precise, robust understanding of this widespread concept. 

Taking Japan as the key site for global platformization, Steinberg delves into that nation’s unique technological and managerial trajectory, in the process systematically examining every facet of the elusive word platform. Among the untold stories revealed here is that of the 1999 iPhone precursor, the i-mode: the world’s first widespread mobile internet platform, which became a blueprint for Apple and Google’s later dominance of the mobile market. Steinberg also charts the rise of social gaming giants GREE and Mobage, chat tools KakaoTalk, WeChat, and LINE, and video streaming site Niconico Video, as well as the development of platform theory in Japan, as part of a wider transformation of managerial theory to account for platforms as mediators of cultural life. 

Analyzing platforms’ immense impact on contemporary media such as video streaming, music, and gaming, The Platform Economy fills in neglected parts of the platform story. In narrating the rise and fall of Japanese platforms, and the enduring legacy of Japanese platform theory, this book sheds light on contemporary tech titans like Facebook, Google, Apple, and Netflix, and their platform-mediated transformation of contemporary life—it is essential reading for anyone wanting to understand what capitalism is today and where it is headed.

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