BiblioVault - Books about Knowledge management

Archaeology and Apprenticeship

Body Knowledge, Identity, and Communities of Practice

Edited by Willeke Wendrich

University of Arizona Press, 2012

Archaeologists study a wide array of material remains to propose conclusions about non-material aspects of culture. The intricacies of these findings have increased over recent decades, but only limited attention has been paid to what the archaeological record can tell us about the transfer of cultural knowledge through apprenticeship.

Apprenticeship is broadly defined as the transmission of culture through a formal or informal teacher–pupil relationship. This collection invites a wide discussion, citing case studies from all over the world and yet focuses the scholarship into a concise set of contributions. The chapters in this volume demonstrate how archaeology can benefit greatly from the understanding of the social dimensions of knowledge transfer. This book also examines apprenticeship in archaeology against a backdrop of sociological and cognitive psychology literature, to enrich the understanding of the relationship between material remains and enculturation.

Each of the authors in this collection looks specifically at how material remains can reveal several specific aspects of ancient cultures: What is the human potential for learning? How do people learn? Who is teaching? Why are they learning? What are the results of such learning? How do we recognize knowledge transfer in the archaeological record? These fundamental questions are featured in various forms in all chapters of the book. With case studies from the American Southwest, Alaska, Egypt, Ancient Greece, and Mesopotamia, this book will have broad appeal for scholars—particularly those concerned with cultural transmission and traditions of learning and education—all over the world.

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Hitting the Brakes

Engineering Design and the Production of Knowledge

Ann Johnson

Duke University Press, 2009

In Hitting the Brakes, Ann Johnson illuminates the complex social, historical, and cultural dynamics of engineering design, in which knowledge communities come together to produce new products and knowledge. Using the development of antilock braking systems for passenger cars as a case study, Johnson shows that the path to invention is neither linear nor top-down, but highly complicated and unpredictable. Individuals, corporations, university research centers, and government organizations informally coalesce around a design problem that is continually refined and redefined as paths of development are proposed and discarded, participants come and go, and information circulates within the knowledge community. Detours, dead ends, and failures feed back into the developmental process, so that the end design represents the convergence of multiple, diverse streams of knowledge.

The development of antilock braking systems (ABS) provides an ideal case study for examining the process of engineering design because it presented an array of common difficulties faced by engineers in research and development. ABS did not develop predictably. Research and development took place in both the public and private sectors and involved individuals working in different disciplines, languages, institutions, and corporations. Johnson traces ABS development from its first patents in the 1930s to the successful 1978 market introduction of integrated ABS by Daimler and Bosch. She examines how a knowledge community first formed around understanding the phenomenon of skidding, before it turned its attention to building instruments to measure, model, and prevent cars’ wheels from locking up. While corporations’ accounts of ABS development often present a simple linear story, Hitting the Brakes describes the full social and cognitive complexity and context of engineering design.

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The Information Master

Jean-Baptiste Colbert's Secret State Intelligence System

Jacob Soll

University of Michigan Press, 2011

"Colbert has long been celebrated as Louis XIV's minister of finance, trade, and industry. More recently, he has been viewed as his minister of culture and propaganda. In this lively and persuasive book, Jake Soll has given us a third Colbert, the information manager."
---Peter Burke, University of Cambridge

"Jacob Soll gives us a road map drawn from the French state under Colbert. With a stunning attention to detail Colbert used knowledge in the service of enhancing
royal power. Jacob Soll's scholarship is impeccable and his story long
overdue and compelling."
---Margaret Jacob, University of California, Los Angeles

"Nowadays we all know that information is the key to power, and that the masters of information rule the world. Jacob Soll teaches us that Jean-Baptiste Colbert had grasped this principle three and a half centuries ago, and used it to construct a new kind of state. This imaginative, erudite, and powerfully written book re-creates the history of libraries and archives in early modern Europe, and ties them in a novel and convincing way to the new statecraft of Europe's absolute monarchs."
---Anthony Grafton, Princeton University

"Brilliantly researched, superbly told, and timely, Soll's story is crucial for the history of the modern state."
---Keith Baker, Stanford University

When Louis XIV asked his minister Jean-Baptiste Colbert---the man who was to oversee the building of Versailles and the Royal Academy of Sciences, as well as the navy, the Paris police force, and French industry---to build a large-scale administrative government, Colbert created an unprecedented information system for political power. In The Information Master, Jacob Soll shows how the legacy of Colbert's encyclopedic tradition lies at the very center of the rise of the modern state and was a precursor to industrial intelligence and Internet search engines.

Soll's innovative look at Colbert's rise to power argues that his practice of collecting knowledge originated from techniques of church scholarship and from Renaissance Italy, where merchants recognized the power to be gained from merging scholarship, finance, and library science. With his connection of interdisciplinary approaches---regarding accounting, state administration, archives, libraries, merchant techniques, ecclesiastical culture, policing, and humanist pedagogy---Soll has written an innovative book that will redefine not only the history of the reign of Louis XIV and information science but also the study of political and economic history.

Jacket illustration: Jean Baptiste Colbert (1619–1683), Philippe de Champaigne, 1655, The Metropolitan Museum of Art, Gift of the Wildenstein Foundation, Inc., 1951 (51.34). Photograph © 2003 The Metropolitan Museum of Art.

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Knowledge Management

An Introduction

Kevin C. Desouza

American Library Association, 2011

Libraries that Learn

Keys to Managing Organizational Knowledge

Jennifer A. Bartlett

American Library Association, 2019

Rhetorical Memory

A Study of Technical Communication and Information Management

Stewart Whittemore

University of Chicago Press, 2015

Institutions have regimes—policies that typically come from the top down and are meant to align the efforts of workers with the goals and mission of an institution. Institutions also have practices—day-to-day behaviors performed by individual workers attempting to interpret the institution’s missives. Taken as a whole, these form a company’s memory regime, and they have a significant effect on how employees analyze, mix, translate, sort, filter, and repurpose everyday information in order to meet the demands of their jobs, their customers, their colleagues, and themselves.

In Rhetorical Memory, Stewart Whittemore demonstrates that strategies we use to manage information—techniques often acquired through trial and error, rarely studied, and generally invisible to us—are as important to our success as the end products of our work. First, he situates information management within the larger field of rhetoric, showing that both are tied to purpose, audience, and situation. He then dives into an engaging and tightly focused workplace study, presenting three cases from a team of technical communicators making use of organizational memory during their everyday work. By examining which techniques succeed and which fail, Whittemore illuminates the challenges faced by technical communicators. He concludes with a number of practical strategies to better organize information, that will help employees, managers, and anyone else suffering from information overload.

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Shaping Science

Organizations, Decisions, and Culture on NASA’s Teams

Janet Vertesi

University of Chicago Press, 2020

Drawing on a decade of immersive ethnography with NASA’s robotic spacecraft teams to create a comparative account of two great space missions of the early 2000s, Janet Vertesi uncovers how the social organization of a scientific team affects their scientific practices and results.

In Shaping Science, Janet Vertesi draws on a decade of immersive ethnography with NASA’s robotic spacecraft teams to create a comparative account of two great space missions of the early 2000s. Although these missions featured robotic explorers on the frontiers of the solar system bravely investigating new worlds, their commands were issued from millions of miles away by a very human team. By examining the two teams’ formal structures, decision-making techniques, and informal work practices in the day-to-day process of mission planning, Vertesi shows just how deeply entangled a team’s local organizational context is with the knowledge they produce about other worlds.

Using extensive, embedded experiences on two NASA spacecraft teams, this is the first book to apply organizational studies of work to the laboratory environment in order to analyze the production of scientific knowledge itself. Engaging and deeply researched, Shaping Science demonstrates the significant influence that the social organization of a scientific team can have on the practices of that team and the results they yield.

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Smart Governance

Governing the Global Knowledge Society

Helmut Willke

Campus Verlag, 2007

In the wake of globalization, national governments are becoming increasingly interdependent, and knowledge is arguably becoming the most valuable form of capital. Helmut Willke’s Smart Governance offers a new perspective on global governance from the vantage point of a global knowledge society.

Employing a case study of the global financial system and an analysis of several governance regimes, Willke contends that markets, legal systems, and morality must evolve to cope with uncertainty, build capacities, and achieve resilience. Smart Governance will change the way economists, historians, and political scientists view international cooperation.

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