Recipient of the 2018 Association for Library Collections & Technical Services (ALCTS) Outstanding Publication Award

Whether it's networking with vendor reps or poring over data, the continually evolving field of electronic resources management (ERM) is always throwing something new your way. Alana Verminski and Kelly Marie Blanchat were once new on the job themselves, crossing over from research instruction and the vendor side of scholarly publishing. They share what they've learned along the way in this hands-on guide.  Cutting through the complexity of a role that's changing rapidly, inside you'll find to-the-point advice on methods and tools that will help you stay on top of things, including coverage of such key topics as

• the full range of purchasing options, from Big Deals to unbundling to pay-per-view;
• conversation starters that will help build productive relationships with vendor reps;
• questions to ask vendors about accessibility;
• common clauses of licensing agreements and what they mean;
• understanding the four types of authentication;
• using a triage approach to troubleshooting hitches in accessing articles;
• conducting an overlap analysis to evaluate new content;
• the basic principles of usage statistics, and four ways to use COUNTER reports when evaluating renewals;
• tips for activating targets in your knowledge base;
• five steps to developing an effective marketing plan; and
• how to master the lingo, with clear explanations of jargon, important terms, and acronyms.

Many claim that the presence and importance of e-books in the library world have reached a saturation point, but the truth is that experimentation with new models, as well as refinement of existing ones, continues apace. Delving into the latest developments among the varied players in the e-book marketplace, including publishers, libraries, and vendors, the latest volume in the best-selling No Shelf Required series is written from a strong international perspective. Such cutting-edge contributors as Michael Blackwell, Mary Minow, Neil Butcher, and Tonya McQuade discuss a range of groundbreaking initiatives that tap into the potential of digital content to be omnipresent. Positive, uplifting, instructive, and goal-oriented, this volume’s coverage includes

• the DPLA national e-book platform;
• ReadersFirst, a movement to improve e-book access from libraries;
• the AudiobookSYNC project, a free summer audiobook program for teens;
• using e-books to teach poetry and publishing processes;
• the Multnomah County Library Library Writers project;
• the Internet Archive and e-books; and
• e-books and sustainable literacy in Africa.