A Forbes Best Business Book. “Vital reading for today’s and tomorrow’s leaders.” —Arianna Huffington

“Burnout seems to be everyone’s problem, and this book has solutions. As trailblazers in burnout research, Christina Maslach and Michael Leiter didn’t just clear the path to study the causes—they’ve also discovered some of the cures.” —Adam Grant, New York Times bestselling author of Think Again

“A thoughtful and well researched book about a core issue at the heart of the great resignation.” —Christian Stadler, Forbes

“Provides the path to creating a better world of work where people can flourish rather than get beaten down.” — Marcel Schwantes, Inc.

Burnout is among the most significant on-the-job hazards facing workers today. It is also among the most misunderstood. In particular, we tend to characterize burnout as a personal issue—a problem employees should fix themselves by getting therapy, practicing relaxation techniques, or changing jobs. Christina Maslach and Michael P. Leiter show why burnout also needs to be managed by the workplace.

Citing a wealth of research data and drawing on illustrative anecdotes, The Burnout Challenge shows how organizations can change to promote sustainable productivity. Maslach and Leiter provide useful tools for identifying the signs of employee burnout and offer practical, evidence-driven guidance for implementing change. The key, they argue, is to begin with less-taxing changes that employees nonetheless find meaningful, seeding the ground for more thorough reforms in the future.

As priorities and policies shift across workplaces, The Burnout Challenge provides pragmatic, creative, and cost-effective solutions to improve employee efficiency, health, and happiness.

Who would have thought that Joycelyn Elders, born into a family that chopped cotton and trapped raccoons to survive, would grow up to be Surgeon General of the United States? Or that Clarence Thomas, brought up by his barely literate grandfather, would someday be a Justice of the Supreme Court? Certainly not statisticians, who tell us that impoverished backgrounds are fairly accurate predictors of impoverished futures. This book seeks out the stories behind the exceptions: those who, against all odds, have made the American myth of rags-to-riches a reality.

For more than ten years Charles Harrington and Susan Boardman explored the life histories of successful Americans forty to fifty-five years old--those from poor homes, whose parents had not completed high school, and those from the middle class. Comparing the routes to success of these two groups--the one by various courses of their own construction, the other by a well-laid path--the authors are able to show where their efforts and qualities diverge, and where they coincide.

Joycelyn Elders and Clarence Thomas are examples of the "pathmakers" of this work. While Paths to Success reveals certain consistencies between these pathmakers' approaches and those of their middle-class counterparts, it also exposes striking differences between men and women, blacks and whites. These differences, fully described here, illuminate the ways in which opportunities, serendipities, and impediments intersect with personal resources, strategies, and choices to produce success where we least expect it.

Redefining the way we view business success, Pamela Laird demolishes the popular American self-made story as she exposes the social dynamics that navigate some people toward opportunity and steer others away. Who gets invited into the networks of business opportunity? What does an unacceptable candidate lack? The answer is social capital—all those social assets that attract respect, generate confidence, evoke affection, and invite loyalty.

In retelling success stories from Benjamin Franklin to Andrew Carnegie to Bill Gates, Laird goes beyond personality, upbringing, and social skills to reveal the critical common key—access to circles that control and distribute opportunity and information. She explains how civil rights activism and feminism in the 1960s and 1970s helped demonstrate that personnel practices violated principles of equal opportunity. She evaluates what social privilege actually contributes to business success, and analyzes the balance between individual characteristics—effort, innovation, talent—and social factors such as race, gender, class, and connections.

In contrasting how Americans have prospered—or not—with how we have talked about prospering, Laird offers rich insights into how business really operates and where its workings fit within American culture. From new perspectives on entrepreneurial achievement to the role of affirmative action and the operation of modern corporate personnel systems, Pull shows that business is a profoundly social process, and that no one can succeed alone.