Technology for Results

CONTENTS
List of Figures
Acknowledgments
Introduction
Chapter 1: The Planning Process
Task 1: Identify Results
Task 2: Choose Committee
Chapter 2: Identity
Task 3: Evaluate Existing Services
Task 4: Identify New Services
Chapter 3: Assess
Task 5: Assess the Current Technology Environment
Task 6: Determine Requirements of New of Expanded Services
Chapter 4: Choose and Inform
Task 7: Select and Present
Task 8: Inform
Chapter 5: Implement
Task 9: Implement
Chapter 6: Sustain
Task 10: Sustain
Appendix A: Identifying Options
Appendix B: Developing a Technical Inventory
Appendix C: Groups Reaching Agreement
Appendix D: Groups Identifying Options
Appendix E: Instructions and Workforms
Workform 1: Audiences and Planning Results
Workform 2: Services Inventory
Workform 3: Strategic Plan Links: Sustain, Expand, or Phase Out
Workform 4: Administrative Tools: Sustain, Expand, or Phase Out
Workform 5: New Public Service Support Projects
Workform 6: Evaluating Efficiency Project: Staff Savings
Workform 7: Infrastructure Assessment
Workform 8: Technical Skills Assessment
Workform 9: Costs to Sustain Services
Workform 10: Requirements of New or Expanding Services
Workform 11: Technical Skills Needed
Workform 12: Project Time Estimates
Workform 13: Summary of Projects
Workform 14: Trigger Point Assumptions
Workform 15: Technology Suggestion Form
Workform 16: Technical Inventory
Index