Public Libraries and Internet Service Roles

Contents
Preface
Chapter 1: Identifying Social Roles and Expectations for Public Libraries
Chapter 2: The Development of the Social Roles of Public Libraries
Chapter 3: The Internet in Social Roles of Public Libraries
Chapter 4: Internet Services and Training in Social Roles of Public Libraries
Chapter 5: Policy and the Internet in Social Roles of Public Libraries
Chapter 6: Patron, Community, and Government Expectations and Professional Values
Chapter 7: Implications of Internet-Enabled Service Roles
Chapter 8: Community Needs, Service Roles, and Planning
Chapter 9: Selecting Internet-Enabled Service Roles
Chapter 10: The Future of Internet-Enabled Service Roles
Chapter 11: Challenges from Professional Resistance and Public Policy
Chapter 12: Roles and Expectations in Research, Education, and Advocacy
Chapter 13: Internet Roles and Expectations and the Future of Public Libraries
References
Acknowledgments
Index