Communicating Professionally: A How-To-Do-It Manual for Librarians
by Catherine Sheldrick Ross and Kirsti Nilsen
American Library Association, 2013
Paper: 978-1-55570-908-2 | eISBN: 978-1-55570-929-7 (ePub) | eISBN: 978-1-55570-928-0 (PDF)
Library of Congress Classification Z678.R65 2013
Dewey Decimal Classification 20.14
TOC
Communicating Professionally: A How-To-Do-It Manual
Contents
Preface
Acknowledgments
Part 1: Skills
Chapter 1: Nonverbal Behavior
Chapter 2: Listening
Chapter 3: Speaking
Chapter 4: Writing
Chapter 5: Integration
Part 2: Applications
Chapter 6: Speaking One-to-One
Chapter 7: Working in Groups
Chapter 8: Making Presentations
Chapter 9: Producing Texts
Chapter 10: Training Others in Communication Skills
Index
See other books on: Communication in library administration | Communication in library science | Do It Manual for Librarians | How - | Library science
See other titles from American Library Association