55 Steps to Outrageous Service: Outrageous Service Principles to Better Serve Your Customers
by Greg Hatcher
Parkhurst Brothers, Inc., 2011
Paper: 978-1-935166-18-4 | eISBN: 978-1-935166-21-4
ABOUT THIS BOOK
Handbook for managers and leaders in business and orginazations who seek to enhance customer or client experience.
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