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11 books match the query 'Crisis management'

cover of A User's Guide to the Crisis of Civilization: And How to Save It

A User's Guide to the Crisis of Civilization

And How to Save It

Nafeez Mosaddeq Ahmed

Pluto Press, 2010

It often seems that different crises are competing to devastate civilisation. This book argues that financial meltdown, dwindling oil reserves, terrorism and food shortages need to be considered as part of the same ailing system.

Most accounts of our contemporary global crises such as climate change, or the threat of terrorism, focus on one area, or another, to the exclusion of others. Nafeez Mosaddeq Ahmed argues that the unwillingness of experts to look outside their own fields explains why there is so much disagreement and misunderstanding about particular crises. This book attempts to investigate all of these crises, not as isolated events, but as trends and processes that belong to a single global system. We are therefore not dealing with a 'clash of civilisations', as Huntington argued. Rather, we are dealing with a fundamental crisis of civilisation itself.

This book provides a stark warning of the consequences of failing to take a broad view of the problems facing the world and shows how catastrophe can be avoided.

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cover of Collaborative Crisis Management: Prepare, Execute, Recover, Repeat

Collaborative Crisis Management

Prepare, Execute, Recover, Repeat

Thomas A. Cole and Paul Verbinnen

University of Chicago Press, 2022

A no-nonsense guide for corporations facing crisis, from two experienced crisis managers
 
All organizations face crises from time to time, and at a time when news, information (or misinformation), and rumors can spread quickly, a timely and thoughtful response to a crisis, is critical. In this book, two industry insiders offer a  primer on how organizational leadership should prepare for and handle crises. The steps, plans, and cautions they offer show how organizations can deal openly and honestly with challenges while continuing to survive and prosper.
 
Thomas A. Cole and Paul Verbinnen show how successful crisis management requires a multi-disciplined approach enacted collaboratively under strong leadership. Drawing on many real-world examples, they speak to not only what to do during a crisis, but also the need for preparedness and post-crisis follow-up.  The book is organized around a broad range of discrete issues that need to be addressed in managing any crisis and provides the steps required to successfully address each of those issues. The authors urge crisis managers to focus attention equally on four phases of management: prepare, execute, recover, and then repeat (after reflecting on the results of the last crisis) with the next one. The emphasis is on preparation and planning, setting up the procedures, and organizing the teams that will respond to each crisis.
 
Unlike other crisis books that focus solely on communication, Collaborative Crisis Management goes further and in addition to communication, it discusses both the legal obligations and organizational challenges that accompany a crisis. The result is an indispensable guide for leaders, board members, and business students.
 
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cover of Crisis Leadership in Higher Education: Theory and Practice

Crisis Leadership in Higher Education

Theory and Practice

Ralph A. Gigliotti

Rutgers University Press, 2020

There was a time when crises on college and university campuses were relatively rare. Much has changed, and it has changed quite rapidly. Rather than being isolated incidents requiring the sole attention of presidents, chancellors, or communication professionals, the proliferation of crises across campuses means that crisis leadership has now become fundamental to the work of university personnel across levels, disciplines, and institutions. Drawing upon the findings of forty interviews with senior leaders from ten major research universities across the United States and a content analysis of over one thousand articles from a variety of news outlets, Crisis Leadership in Higher Education presents a theory-informed framework for academic and administrative leaders who must navigate the institutional and environmental crises that are most germane to institutions of higher education. The perspectives offered in this book remind us that it is in the chaos and uncertainty of crisis that leadership becomes most visible and most critical.
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cover of Curbing Bailouts: Bank Crises and Democratic Accountability in Comparative Perspective

Curbing Bailouts

Bank Crises and Democratic Accountability in Comparative Perspective

Guillermo Rosas

University of Michigan Press, 2009

"Rosas's compelling theory and wide-ranging empirical evidence yield a persuasive but surprising conclusion in light of the financial meltdown of 2008–9. In the event of banking crises, not only do elected governments treat taxpayers better and force bankers and their creditors to pay more for their mistakes, but bankers in democracies are more prudent as a consequence . . . essential reading for all interested in the political economy of crisis and in the future of banking regulation."
---Philip Keefer, Lead Economist, Development Research Group, The World Bank

"Rosas convincingly demonstrates how democratic accountability affects the incidence and resolution of banking crises. Combining formal models, case studies, and cutting-edge quantitative methods, Rosas's book represents a model for political economy research."
---William Bernhard, Professor, Department of Political Science, University of Illinois

"When the financial crises of the 1990s hit Asia, Russia, and Latin America, the U.S. scolded them about the moral hazard problems of bailing out the banks. Now, the shoe is on the other foot, with the U.S. struggling to manage an imploding financial sector. Rosas's study of bank bailouts could not be more timely, providing us with both a framework for thinking about the issue and some sobering history of how things go both right and badly wrong. Democratic accountability proves the crucial factor in making sure bailouts are fair, a point that is as relevant for U.S. policy as for an understanding of the emerging markets."
---Stephan Haggard, Krause Professor, Graduate School of International Relations and Pacific Studies, University of California, San Diego

Banking crises threaten the stability and growth of economies around the world. In response, politicians restore banks to solvency by redistributing losses from bank shareholders and depositors to taxpayers, and the burden the citizenry must bear varies from case to case. Whereas some governments stay close to the prescriptions espoused by Sir Walter Bagehot in the nineteenth century that limit the costs shouldered by taxpayers, others engage in generous bank bailouts at great cost to society. What factors determine a government's response?

In this comparative analysis of late-twentieth-century banking crises, Guillermo Rosas identifies political regime type as the determining factor. During a crisis, powerful financial players demand protection of their assets. Rosas maintains that in authoritarian regimes, government officials have little to shield them from such demands and little incentive for rebuffing them, while in democratic regimes, elected officials must weigh these demands against the interests of the voters---that is, the taxpayers. As a result, compared with authoritarian regimes, democratic regimes show a lower propensity toward dramatic, costly bailouts.

Guillermo Rosas is Assistant Professor in the Department of Political Science and Fellow at the Center in Political Economy at Washington University in St. Louis.

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cover of Decisiveness and Fear of Disorder: Political Decision-Making in Times of Crisis

Decisiveness and Fear of Disorder

Political Decision-Making in Times of Crisis

Julius Maximilian Rogenhofer

University of Michigan Press, 2024

Decisiveness and Fear of Disorder examines how democratic representatives make decisions in crisis situations. By analyzing parliamentary asylum debates from Germany’s Asylum Compromise in 1992-1993 and the 2015-2016 refugee crisis, Julius Rogenhofer identifies representatives’ ability to project decisiveness as a crucial determinant for whether the rights and demands of irregular migrants were adequately considered in democratic decision-making. Both crisis situations showcase an emotive dimension to the parliamentary meaning-making process. As politicians confront fears of social and political disorder, they focus on appearing decisive in the eyes of the public and fellow representatives, even at the expense of human rights considerations and inclusive deliberation processes. 

Rogenhofer shows how his theoretical approach allows us to reinterpret a range of crisis situations beyond the irregular migration context, including democracies’ initial responses to Covid-19, the European Sovereign Debt Crisis, and United States climate politics. These additional case studies help position concerns with decisiveness amid the challenges that populism and technocracy increasingly pose to representative democracies.
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cover of Library’s Crisis Communications Planner: A PR Guide for Handling Every Emergency

Library’s Crisis Communications Planner

A PR Guide for Handling Every Emergency

Jan Thenell

American Library Association, 2004

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cover of Navigating Difficult Situations in Public Libraries: The PLA Guide to Trauma-Informed De-Escalation

Navigating Difficult Situations in Public Libraries

The PLA Guide to Trauma-Informed De-Escalation

Margaret Ann Paauw

American Library Association, 2025

Because libraries are community spaces that provide access to information, resources, and programming for people of all ages and backgrounds, conflicts between patrons, verbal or physical altercations, and other difficult situations can occur. These situations can be traumatic for those involved, whether patrons or staff, making it essential that librarians know how to de-escalate them in trauma-informed ways. Utilizing the framework from PLA’s best-seller A Trauma-Informed Framework for Supporting Patrons, this workbook walks readers through building micro-skills for handling difficult situations, providing
  • a succinct overview of how to define and understand trauma, including its definition, causes, effects, and manifestations;
  • evidence-informed approaches drawn from the fields of social work, psychology, and counseling;
  • dozens of activities, handouts, and worksheets designed to spur reflection and help readers build upon the practices introduced in the book;
  • guidance on debriefing, evaluation, facing compassion fatigue, and other aftercare topics; and
  • appendices that provide information on mental health resources, crisis intervention hotlines, and further reading on trauma and burnout.
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cover of Post-Crisis Leadership: Resilience, Renewal, and Reinvention in the Aftermath of Disruption

Post-Crisis Leadership

Resilience, Renewal, and Reinvention in the Aftermath of Disruption

Ralph A. Gigliotti

Rutgers University Press, 2025

Given the many pressures facing leaders across higher education, the work of crisis leadership remains an imperative for leaders at all levels. Attention tends to center on strategies for engaging in leadership both prior to and during crisis, often leaving the post-crisis period as an afterthought. This book introduces a research-informed framework for this critical, and often neglected, phase of crisis leadership. With an underlying commitment to values-based, principle-oriented, and people-centered practices, this framework consists of five leadership practices that are recognized as especially critical in the aftermath of crisis: (a) encourage learning, (b) inspire growth, (c) stimulate meaning-making, (d) pursue reinvention, and (e) advance renewal. Communication serves a critical role in each of the various dimensions of post-crisis leadership, and it is a communication orientation that can help to inform the paradoxes, processes, and patterns that arise during these periods of immense tension and, at times, transcendence.
 
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cover of Untying the Knot of War: A Bargaining Theory of International Crises

Untying the Knot of War

A Bargaining Theory of International Crises

T. Clifton Morgan

University of Michigan Press, 1994

This book utilizes formal, spatial voting models and game-theoretic techniques to examine why certain international crises erupt into all-out wars while others resolve peacefully through diplomacy. Operating on the premise that a crisis always precedes war, Morgan develops original mathematical frameworks to show how crisis outcomes are fundamentally dictated by the specific characteristics of the bargainers, the multi-dimensional nature of the disputed issues, and the vital interventions of third-party negotiators and agenda setters. By illustrating these formal equations with historical cases, the text moves beyond rigid security-maximization arguments, providing international relations scholars with a robust, predictive framework for conflict resolution and crisis bargaining.
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cover of What Were They Thinking?: Crisis Communication: The Good, the  Bad, and the Totally Clueless

What Were They Thinking?

Crisis Communication: The Good, the Bad, and the Totally Clueless

Steve Adubato, Ph.D.

Rutgers University Press, 2008

Some corporations spend millions of dollars on so-called "crisis communication plans." Others offer lip service, avoiding the subject like the plague. They simply hope for the best, praying that they never face a crisis. Either way, as Steve Adubato says, "Wishful thinking is no substitute for a strategic plan."

Nationally recognized communication coach and four-time Emmy Awardûwinning broadcaster Steve Adubato has been teaching, writing, and thinking about comm¡unication, leadership, and crisis communication for nearly two decades. In What Were They Thinking? Adubato examines twenty-two controversial and complex public relations and media mishaps, many of which were played out in public. Among cases and people discussed are:

  • The Johnson & Johnson Tylenol scare: Perhaps the best crisis management ever
  • Don Imus: Sometimes saying "sorry" is too little too late
  • Former Attorney General Alberto Gonzales: Authority does not put you above questioning
  • Bill O'Reilly: Know when to stop defending yourself and save face
  • Former EPA Administrator Christie Whitman: Proof that your written words can come back to haunt you
  • Hurricane Katrina: A natural disaster that led to a larger governmental disaster
  • The Catholic Church's pedophilia scandal: Denial won't get rid of the skeletons in your closet

Arranged in short chapters detailing each case individually, the book provides a brief history of the topics and answers the questions: Who got it right? Who got it wrong? What can the rest of us learn from them?

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cover of Writing Emergencies: Composing (Ourselves) in Times of Crisis

Writing Emergencies

Composing (Ourselves) in Times of Crisis

Holly Hassel

Utah State University Press, 2026

Despite the adage “there are no writing emergencies,” at times situations invite or require immediate written response. In a modern era of social media and with the constancy of “crisis,” knowing when, how, and why to respond quickly is increasingly important. In Writing Emergencies, a diverse group of authors contribute scholarly, narrative-based discussions of writing emergencies, descriptions of more and less successful strategies, and a reflective conclusion that offers implications for writing studies praxis and theory.

In this collection, contributors demonstrate the reality of writing emergencies—in their own writing lives, classrooms, and programs—and they offer both self- and community-focused approaches for response. Chapters focus on discernment and prioritization, recognizing that all stressors are not necessarily emergencies. Instead, expanding our vocabulary for (and subsequent understanding) of the kinds of difficulties we come across can build our professional capacity and support greater career sustainability. The volume also illustrates the role of coalitions in navigating writing emergencies and how purposefully building and activating these coalitions subverts some challenges before they become emergencies, particularly those that are recurrent or manufactured.

Writing Emergencies both names and grapples with writing emergencies and offers insights for capacity-building in the acts of filtering and prioritizing competing urgent demands. The findings are meaningful for all leaders, students, and teachers who center care in their relationships with others.

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