cover of book
 

Understanding Street-Level Bureaucracy
edited by Peter Hupe, Michael Hill and Aurélien Buffat
Bristol University Press, 2015
Paper: 978-1-4473-1327-4 | Cloth: 978-1-4473-1326-7

ABOUT THIS BOOK | AUTHOR BIOGRAPHY | REVIEWS | TOC
ABOUT THIS BOOK
This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.

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