This case explores the work of leaders and staff at Hopewell, an innovative social services nonprofit, to evolve its services and achieve organizational alignment. It includes an in-depth discussion of the use of theory of change and logic models to support transformative change. It also discusses how Hopewell aligned its transformation to organizational values and leveraged and aligned staff to create consensus. This is an excellent case for exploring transformational leadership or organizational change in a nonprofit setting. use a logic model to evolve its services. It includes an in-depth discussion of the use of theory of change and logic models to support transformative change. It also discusses how it aligned its transformation to organizational values and leveraged and aligned staff to create consensus. This case enables instructors to illustrate the value of using a theory of change and logic model to articulate the strategy of and drive change in a high-performance social venture.

Della M. Hughes, visiting research scientist, is former associate director of and senior fellow at the Center for Youth and Communities at Brandeis University’s Heller School. Throughout her career, she has served in a mix of leadership positions, working in partnership with local and national nonprofits, foundations, educational organizations, governments, and businesses to level the playing field for youth and young adults facing social, educational, and economic disparities. She uses logic models to achieve results- oriented initiatives in program planning and implementation, evaluation and learning, continuous improvement, leadership development, systems change, and best practices in programming. She holds graduate degrees from Vanderbilt Divinity School and the University of Tennessee School of Social Work. She is a regular peer reviewer for The Foundation Review and has published a number of articles about her work.

Marji Erickson Warfield is senior scientist and lecturer and chair of the Children, Youth, and Families concentration at the Heller School for Social Policy and Management at Brandeis University. Her research seeks to understand and evaluate programs and services designed to promote the well-being of children, youth, and young adults from marginalized communities, often centering individuals with disabilities and youth in foster care. She currently teaches courses in research methods, child and family policy, and disability policy at Heller. She holds a PhD from Heller and has authored several book chapters and published papers in a range of academic journals.