New public library directors quickly learn what seasoned directors already know: running a library means you’ve always got your hands full—balancing the needs of staff, patrons, facilities, library boards, and other stakeholders with professional responsibilities like community interactions, legal and financial requirements, and whole lot else that wasn’t exactly in the job description. Whether you are considering becoming a public library director, are brand new to the role, or have settled in but find yourself thinking “there’s got to be a better way,” authors Hall and Parker are here to help. This book walks you through the core components of getting up to speed and then provides templates, sample documents, checklists, and other resources that will make your job easier. Gleaned from their own decades of experience in library leadership positions, in this toolkit they

• cover such key topics as employees, trustees, finances, legal issues, library policies, emergency planning, and technology;
• discuss strategic planning and share advice on keeping up with trends;
• offer nearly two dozen ready-to-use resources, including a Director’s Report Template, a Social Media Policy, an Employee Exit Questionnaire, a Library Cleaning Checklist, a Vision Statement worksheet, and more; and
• suggest additional learning opportunities in each chapter to help you continue your learning journey.

The first African American to head a branch of the New York Public Library (NYPL), Regina Andrews led an extraordinary life. Allied with W. E. B. Du Bois, Andrews fought for promotion and equal pay against entrenched sexism and racism and battled institutional restrictions confining African American librarians to only a few neighborhoods within New York City.

Andrews also played a key role in the Harlem Renaissance, supporting writers and intellectuals with dedicated workspace at her 135th Street Branch Library. After hours she cohosted a legendary salon that drew the likes of Langston Hughes and Zora Neale Hurston. Her work as an actress and playwright helped establish the Harlem Experimental Theater, where she wrote plays about lynching, passing, and the Underground Railroad.

Ethelene Whitmire's new biography offers the first full-length study of Andrews's activism and pioneering work with the NYPL. Whitmire's portrait of her sustained efforts to break down barriers reveals Andrews's legacy and places her within the NYPL's larger history.

Gallup’s 2019 State of the American Workplace Report found that 70 percent of employees are disengaged at work. Why is worker engagement so important? Engaged workers lead to engaged libraries — vibrant institutions that nurture their workers’ dedication, creativity, and innovation so they can serve their communities most effectively. This guide walks library managers and administrators through concrete steps to change their organization’s culture so that it fosters worker engagement, using first-hand accounts from library staff to illustrate both successes and failures. Readers will discover

• why libraries often fall short at hiring good leadership and ways to develop better recruitment strategies moving forward;
• how lack of trust pushes workplace culture towards incivility, hostility, and lower morale, and what library leaders can do to rebuild it;
• methods for using recognition and praise as tools for sustaining a positive work environment;
• the rationale for eliminating annual performance reviews in favor of less formal one-on-one conversations and “just in time” continuous feedback;
• the secrets behind high performing teams, strategies to support dysfunctional teams, and tips on how to develop remote teamwork; and
• why viewing diversity, equity, and inclusion (DEI) as separate from workplace culture is counterproductive, since it is actually the positive result of a strong foundation, with advice on combating the factors that contribute to low retention rates of BIPOC librarians.

The path towards leadership starts with you. But you don’t have to go it alone. For this book, the authors sat down with many of the library leaders they most admire for a series of conversations about the aspects of the job that they find the most fascinating (and challenging). Much like the chats you might have over coffee at a conference or with a mentor, these frank discussions will nourish you with nuts-and-bolts wisdom on a diverse range of academic library management issues. Among the topics and situations broached are

• balancing personal values against the common refrain “you don’t get to be who you want to be in positions like ours”;
• five questions to ask that reveal much about organizational culture and climate;
• creating a culture of change, including why a newly promoted director chose to make the most drastic changes in the first 100 days;
• forming a “dean team” to help frame responses with consideration to institutional culture;
• the value of demystifying the budget for the entire library staff;
• using tools such as a personal “learning journal” to fuel professional development;
• cultivating a personal network by setting up meetings at local libraries during conferences;
• the risks that result from jumping into a situation too fast and boxing yourself into a corner;
• lessons learned from failed initiatives;
• examples of navigating controversies, such as a director’s response to a WPA mural with a racist message; and
• managing facilities, with an example of how injecting a previously ignored library voice into a building project led to a tripling of the space.

Between these covers you’ll find guidance, ideas, and inspiration as you continue your leadership journey.