Results by title
429 books match the query 'Development' and 2 start with a non-letter
55 Steps to Outrageous Service
Outrageous Service Principles to Better Serve Your CustomersGreg Hatcher
Parkhurst Brothers, Inc., 2011
Handbook for managers and leaders in business and orginazations who seek to enhance customer or client experience.
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7 Roles to Create Sustainable Success
A Practical Guide for Sustainability and CSR ProfessionalsCarola Wijdoogen
Amsterdam University Press, 2020
Which roles and practices do you adopt to effectively guide businesses towards a sustainable future? And what skills and competencies do you need to establish sustainable transformation? In '7 Roles to Create Sustainable Success', Carola Wijdoogen shares the insights of 25 professionals around the world and her own experiences as Chief Sustainability Officer of Dutch Railways (NS), which she helped transform into a climate-neutral, circular and inclusive railway company. For example, the Netherlands was the first country in the world with trains running on 100% wind power.
The innovative science-based 7 Roles approach is explained using an excellent collection of practices and anecdotes from (among others) Kate Raworth ('Doughnut Economy') and CSOs of companies like Ingka Group, Levi Strauss & Co., Starbucks Coffee Company, Unilever Benelux, Microsoft, Kellogg Company, Interface Europe, KPN, Philips International B.V, DSM, AkzoNobel, Google, Tommy Hilfiger Global/PVH Europe, etc.
The innovative science-based 7 Roles approach is explained using an excellent collection of practices and anecdotes from (among others) Kate Raworth ('Doughnut Economy') and CSOs of companies like Ingka Group, Levi Strauss & Co., Starbucks Coffee Company, Unilever Benelux, Microsoft, Kellogg Company, Interface Europe, KPN, Philips International B.V, DSM, AkzoNobel, Google, Tommy Hilfiger Global/PVH Europe, etc.
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