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A high level of communicative skills are essential and expected for health care workers. Take Care is designed to give readers the strategies and tools to build, maintain, and repair communication within interactions that take place in health care settings. It is designed for students who are enrolled in health care training as well as nurses or health care workers who are already on the job but may want to improve their English. This text is designed to provide readers with a firm grasp of verbal and non-verbal communication strategies for more successful interactions. It will also help readers develop strategic competence by asking them to practice formulaic phrases needed to get things done. Carefully selected situations will also help readers to understand some of the social situations health care workers need to prepare for, such as apologizing, expressing condolences, or giving advice.

Take Care breaks each unit into the following sections to teach readers new skills:

• Listening for Language
• Dialogue
• Vocabulary
• Communication Strategy
• Pronunciation
• Dialogue Review
• Role Plays
• End-of-Unit Discussion
• Culture Point

This revised edition is updated to include information about pandemics, vaccines, and other medical developments. Audio files for the listening activities are available online. 

For poet and nurse practitioner Cortney Davis, the truth revealed through poetry is similar to what she has experienced in the heightened and urgent dramas that occur in health care—those suspended moments in which a dying heart might be revived or unbearable suffering relieved. We are vulnerable, her poems say, and we are dependent on one another—on the ways in which we care or fail to care for one another, in how we love or fail to love. In poems that are sensual, emotionally searing, and yet unfailingly tender, Davis shines a caregiver’s light on the most intimate details of the human body and the spirit within—how the flesh might betray, how it endures, and how ultimately it triumphs. 

The Origins and Rise of Associate Degree Nursing Education offers an analytical history of the beginnings and development of associate degree nursing (ADN) programs and the role of the caregivers it produces in the health care system. Nurses may be trained in two-, three-, or four-year programs, but all are eligible to take the accreditation examination to be licensed as registered nurses (RNs). The question of distinguishing between “professional” nurses from bachelor programs and “technical” nurses from the associate degree programs has become an important and controversial issue in nursing.
Advocates have long contended that the associate degree nurse is vital to the American health care system. This study, funded by the W. K. Kellogg Foundation, confirms this view. In recent years the Foundation has invested more than $6.1 million in the development of the ADN, awarded by junior and community colleges. Many participants in the ADN projects for the Kellogg Foundation have noted that, despite the importance of the ADN and the controversy about its place in nursing education, the literature is scattered and hard to identity. The Origins and Rise of Associate Degree Nursing Education and the companion bibliography will provide much-needed information to educators, hospital and nursing administrators, nursing leaders, and public policy makers—all of whom must cope with the growing nursing shortage and increasingly difficult issues in health policy and administration.

This book recasts nursing history and places it in the context of women’s history, labor history, medical history, and sociology. Removed from the limited framework of professionalization, nursing history can provide a fresh perspective on broader issues in social history. First, it offers an illuminating example of the ways in which gender informs work and, conversely. How work reproduces and transforms relationships of power and inequality.

Second, the experience of nurses adds a new dimension to our understanding of work. More than a study of professionalization, nursing history is the story of women workers’ experience in a rationalizing service industry. Like other workers, nurses faced a fundamental reorganization of work that changed the content and experience of nursing. But unlike many others, they did not suffer a dilution of skill. The book also explores the shifting configurations of social relations on the job and their implications for nurses’ work.

Third, nurses’ history provides a useful standpoint for analyzing the possibilities and limitations of women’s work.

Finally, nursing history alerts us to the complexities of working women’s consciousness, countering the common notion of women’s passivity in the workplace.

The Physician’s Hand traces nursing history from the twenties to the seventies. It begins just after World War I when the "trained nurse" had gained a secure place in medical care but not yet found a niche in the hospital. Most worked in private duty. Chapter 1 outlines the theoretical framework of professionalization. Chapter 2 examines the history and culture of hospital schools, and the following chapters focus on the changing structure and experience of nursing in its three major settings: private duty nursing, public health care, and hospital work. The conclusion weighs the competing traditions of professionalization and occupational culture in nurses’ history and their meaning for the current crisis in nursing.

Contemporary health care often lacks generosity of spirit, even when treatment is most efficient. Too many patients are left unhappy with how they are treated, and too many medical professionals feel estranged from the calling that drew them to medicine. Arthur W. Frank tells the stories of ill people, doctors, and nurses who are restoring generosity to medicine—generosity toward others and to themselves.

The Renewal of Generosity evokes medicine as the face-to-face encounter that comes before and after diagnostics, pharmaceuticals, and surgeries. Frank calls upon the Roman emperor Marcus Aurelius, philosopher Emmanuel Levinas, and literary critic Mikhail Bakhtin to reflect on stories of ill people, doctors, and nurses who transform demoralized medicine into caring relationships. He presents their stories as a source of consolation for both ill and professional alike and as an impetus to changing medical systems. Frank shows how generosity is being renewed through dialogue that is more than the exchange of information. Dialogue is an ethic and an ideal for people on both sides of the medical encounter who want to offer more to those they meet and who want their own lives enriched in the process.

The Renewal of Generosity views illness and medical work with grace and compassion, making an invaluable contribution to expanding our vision of suffering and healing.