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4 books match the query 'Dugan, Robert E.'

cover of Assessing Service Quality: Satisfying the Expectations of Library Customers

Assessing Service Quality

Satisfying the Expectations of Library Customers

Peter Hernon

American Library Association, 2015

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cover of Financial Management In Academic Libraries: Data-Driven

Financial Management In Academic Libraries

Data-Driven

Robert E. Dugan

Assoc of College & Research Libraries, 2018

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cover of Getting Started with Evaluation

Getting Started with Evaluation

Peter Hernon

American Library Association, 2013

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cover of Managing with Data: Using ACRLMetrics and PLAmetrics

Managing with Data

Using ACRLMetrics and PLAmetrics

Peter Hernon

American Library Association, 2015

[more]