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Supervising a library, managing people, stepping forward as a mentor, and being a leader in your community, whether you run a small, one-person library or work in a large research university library, is no small feat. The new fourth edition of this "classic text" (Library Journal) shares practical advice on many of today’s management opportunities and challenges. Whether you're new to supervision or already have experience, you will find that the topics covered here, along with examples from various libraries, provide an overview of the many tasks and responsibilities of a manager and supervisor. Packed with clear and concise wisdom that will give you confidence in the role, inside this handbook you will discover 

• step-by-step guidance on fundamental skills such as hiring, onboarding and orientation, scheduling and service provision, performance appraisal and management, budgeting, space planning and safety, and conducting meetings;
• insights on core leadership competencies essential for supervisors to balance organizational priorities with the individual needs and desires of staff;
• guidance on helping library employees to learn and grow in their jobs, becoming adept at change management, setting priorities and managing time effectively and efficiently, being a good collaborator, modeling self-awareness and emotional intelligence, and other keys to success as a supervisor;
• a new discussion of the changed organizational climate and how to create and sustain environments that foster a sense of belonging among all staff;
• chapter summaries with critical takeaways; and
• helpful extras like a positive messaging worksheet, new employee welcome email template, and information about additional resources.

Gallup’s 2019 State of the American Workplace Report found that 70 percent of employees are disengaged at work. Why is worker engagement so important? Engaged workers lead to engaged libraries — vibrant institutions that nurture their workers’ dedication, creativity, and innovation so they can serve their communities most effectively. This guide walks library managers and administrators through concrete steps to change their organization’s culture so that it fosters worker engagement, using first-hand accounts from library staff to illustrate both successes and failures. Readers will discover

• why libraries often fall short at hiring good leadership and ways to develop better recruitment strategies moving forward;
• how lack of trust pushes workplace culture towards incivility, hostility, and lower morale, and what library leaders can do to rebuild it;
• methods for using recognition and praise as tools for sustaining a positive work environment;
• the rationale for eliminating annual performance reviews in favor of less formal one-on-one conversations and “just in time” continuous feedback;
• the secrets behind high performing teams, strategies to support dysfunctional teams, and tips on how to develop remote teamwork; and
• why viewing diversity, equity, and inclusion (DEI) as separate from workplace culture is counterproductive, since it is actually the positive result of a strong foundation, with advice on combating the factors that contribute to low retention rates of BIPOC librarians.