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Library work is really all about people. And the inclusive, welcoming nature of the library means that all kinds of people pass through its doors. Not all difficult patrons are dangerous, but some frighten staff and other library users, which can lead to situations that are distracting, troubling, and fraught with liability. For more than a decade, Albrecht, a 15-year police veteran, has presented workshops for libraries on dealing with challenging patrons. His no-nonsense advice will empower library staff in their personal security and give them the tools to confidently communicate with their colleagues, patrons, and members of law enforcement regarding inappropriate behavior. In this book he addresses security issues important to all libraries, including

• Specific guidance for common situations, such as unruly teens, unwanted sexual advances, chronically homeless substance abusers, and more
• The elements of an effective Code of Conduct and how to enforce it
• Tips on how to manage internet usage to minimize potential problems
• How to align with patrons and use language that defuses the conflict
• Forming partnerships with service organizations, homeless shelters, mental health advocacy groups, and other community resources
• How to know when it's time to call the police, plus ideas for increasing law enforcement support
• Ways to make the library more secure through changes to facilities

In a world of increasing traffic congestion, a grassroots movement is carving out a niche for bicycles on city streets. Pedaling Revolution explores the growing bike culture that is changing the look and feel of cities, suburbs, and small towns across North America.

From traffic-dodging bike messengers to tattooed teenagers on battered bikes, from riders in spandex to well-dressed executives, ordinary citizens are becoming transportation revolutionaries. Jeff Mapes traces the growth of bicycle advocacy and explores the environmental, safety, and health aspects of bicycling. He rides with bicycle advocates who are taming the streets of New York City, joins the street circus that is Critical Mass in San Francisco, and gets inspired by the every-day folk pedaling in Amsterdam, the nirvana of American bike activists. Chapters focused on big cities, college towns, and America’s most successful bike city, Portland, show how cyclists, with the encouragement of local officials, are claiming a share of the valuable streetscape.

“A growing number of Americans, mounted on their bicycles like some new kind of urban cowboy, are mixing it up with swift, two-ton motor vehicles as they create a new society on the streets. They’re finding physical fitness, low-cost transportation, environmental purity—and, still all too often, Wild West risks of sudden death or injury.” —from the introduction

Updating the industry standard stage rigging text for a new generation 

First published in 1987 and revised in 1997 and 2007, Stage Rigging Handbook remains the only book in any language that covers the design, operation, and maintenance of stage rigging equipment. Though often unnoticed, these systems are critical in both easing the workload of stage technicians and creating storytelling magic for the audience. This landmark text imparts the foundations for understanding and implementing rigging systems, such that upon completion of the book, the reader is ready to begin hands-on training and practice.

Organized into four sections, the handbook combines research and practical experience to guide riggers through their work. It begins by explaining the construction and care of basic lifting media. Part two analyzes types of rigging systems; then the handbook details the forces that impact rigging, from Newtonian physics to calculating expansive modern systems. Finally, it presents day-to-day best safety practices, including brand new sections on risk assessment and fall protection.

This reorganized and greatly expanded fourth edition of Jay O. Glerum’s industry standard text updates much of the information in the previous editions with the addition of chapters on truss (the framework that supports lighting, screens, and other accessories), motorized chain hoists, hardware, and job safety, including fall protection systems. Award-winning production manager Shane Kelly preserves Glerum’s voice while bringing fresh information to a new generation of riggers, supplementing the text with updated versions of earlier photographs and drawings as well as an additional one hundred illustrations. The handbook facilitates the development of a rigging practice rooted in safety, precision, and professionalism.

Your library is a vital information hub and resource provider every single day, and that’s doubly true when calamity strikes. In fact, your library’s role as an “essential community function” during disasters is now encoded in U.S. law. Engaging as a partner in planning and preparedness will build much-needed community support should disaster strike, and even a basic plan will also save you time and stress later on. No matter where your library is in the disaster planning cycle, this handbook will make the process clearer and less daunting. You’ll get tools, activities, easy-to-adapt templates, and hands-on guidance on such topics as

• the six phases of disaster response;
• 15 first-hand accounts of library disaster planning or responses, helping you identify the library services most needed during a disaster;
• three essential factors that will shape the form of your disaster plan;
• preparing for hurricanes, tornadoes, fires, floods, and earthquakes;
• ideas for connecting with your community’s emergency response teams; 
• federal government planning resources;
• pointers on working with state and local governments;
• a sample Memorandum of Understanding to outline mutual support for a speedier recovery;
• recommended courses and training, many of which are free;
• targeted advice for archives and special collections;
• sample building inspection checklists; and
• recommended games to help children and families prepare.