front cover of Fatal Words
Fatal Words
Communication Clashes and Aircraft Crashes
Steven Cushing
University of Chicago Press, 1994
On March 27, 1977, 583 people died when KLM and Pan Am 747s collided on a crowded, foggy runway in Tenerife, the Canary Islands. The cause, a miscommunication between the pilot and the air traffic controller. The pilot radioed, "We are now at takeoff," meaning that the plane was lifting off, but the tower controller misunderstood and thought the plane was waiting on the runway.

In Fatal Words, Steven Cushing explains how miscommunication has led to dozens of aircraft disasters, and he proposes innovative solutions for preventing them. He examines ambiguities in language when aviation jargon and colloquial English are mixed, when a word is used that has different meanings, and when different words are used that sound alike. To remedy these problems, Cushing proposes a visual communication system and a computerized voice mechanism to help clear up confusing language.

Fatal Words is an accessible explanation of some of the most notorious aircraft tragedies of our time, and it will appeal to scholars in communications, linguistics, and cognitive science, to aviation experts, and to general readers.
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front cover of Mayday! Mayday!
Mayday! Mayday!
Aircraft Crashes In The Great Smoky Mtn Nat Park, 1920-
Jeff Wadley
University of Tennessee Press, 2002
Mayday! Mayday!
Aircraft Crashes in the Great Smoky Mountains National Park, 1920–2000
Jeff Wadley and Dwight McCarter
Since the dawn of aviation, more than fifty aircraft have crashed in the Great Smoky Mountains. This book details all of those known incidents from 1920 to 2000, including those that occurred within the area before the establishment of the National Park in 1934. Jeff Wadley and Dwight McCarter, who have been involved in search-and-rescue missions in the Smokies for decades, have researched official documents and newspaper archives and conducted extensive interviews with survivors, family members, and eyewitnesses to record not only tragedies but also triumphs of survival.
The authors tell how the earliest known plane crashes in the Smokies were of the single-engine Curtis "Jenny" biplanes flown by young air aces during the World War I era. In the years since, the Smokies have claimed private planes, military jets, helicopters, and even a hot air balloon. These disasters arose from numerous causes—from fuel depletion and icing to "dare-deviling" or simply flying too low. Wadley and McCarter attest to the difficult duties of search-and-rescue teams in the most remote areas of the park. Of 127 persons involved in crashes, only 56 survived. Readers will be touched by these accounts—such as that of two small children who survived a December 1977 crash that killed their father and older sister.
Mayday! Mayday! offers both cautionary tales for pilots who fly above these ridges and seasoned advice to those who search for victims. The Smokies have been called by some another Bermuda Triangle; this book explains why and reminds us that no skies are entirely friendly.
The Authors: Jeff Wadley is a lieutenant colonel in the Tennessee Civil Air Patrol who serves as a mission coordinator and trainer in the Smokies.
Dwight McCarter served as a backcountry ranger in the park for over twenty years and is the author of Lost! A Ranger's Journal of Search and Rescue in the Great Smoky Mountains National Park.


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