An essential investigation that reveals the labor of human workers hidden behind a curtain of apparent technological automation.
 
Artificial Intelligence fuels both enthusiasm and panic. Technologists are inclined to give their creations leeway, pretend they’re animated beings, and consider them efficient. As users, we may complain when these technologies don’t obey, or worry about their influence on our choices and our livelihoods. And yet, we also yearn for their convenience, see ourselves reflected in them, and treat them as something entirely new. But when we overestimate the automation of these tools, award-winning author Antonio A. Casilli argues, we fail to recognize how our fellow humans are essential to their efficiency. The danger is not that robots will take our jobs, but that humans will have to do theirs.
 
In this bracing and powerful book, Casilli uses up-to-the-minute research to show how today’s technologies, including AI, continue to exploit human labor—even ours. He connects the diverse activities of today’s tech laborers: platform workers, like Uber drivers and Airbnb hosts; “micro workers,” including those performing atomized tasks like data entry on Amazon Mechanical Turk; and the rest of us, as we evaluate text or images to show we’re not robots, react to Facebook posts, or approve or improve the output of generative AI. As Casilli shows us, algorithms, search engines, and voice assistants wouldn’t function without unpaid or underpaid human contributions. Further, he warns that if we fail to recognize this human work, we risk a dark future for all human labor.
 
Waiting for Robots urges us to move beyond the simplistic notion that machines are intelligent and autonomous. As the proverbial Godot, robots are the bearers of a messianic promise that is always postponed. Instead of bringing prosperity for all, they discipline the workforce, so we don’t dream of a world without drudgery and exploitation. Casilli’s eye-opening book makes clear that most “automation” requires human labor—and likely always will—shedding new light on today’s consequences and tomorrow’s threats of failing to recognize and compensate the “click workers” of today.

Wendell Castle (1932–2018), master furniture maker, designer, sculptor, and educator, was in the sixth decade of his extraordinary creativity when an emblematic exhibition of his signature works was mounted by the Museum of Art and Design 2016. It blended the artist’s seminal works with his latest collection, produced with digital technology. In part a self-reflection, this eponymous, full-color companion book examines some of Castle’s historically representative works as well as significant contemporary furniture pieces, continuing his highly respected and acclaimed sculptural/functional dialogue. Castle, ever the innovator, was remarkable for his openness to new technologies; he not only embraced an initially complex practice but has “remastered” it. His vast oeuvre represents a prodigious lifework that began in 1958 and aligns with the development of the American art furniture movement. The solo exhibition was a somewhat self-reflective examination of his early ground-breaking works that tested the boundaries of traditional furniture making by presenting his later innovations using new digital technologies such as 3D scanning and modeling, and computer-controlled milling—a digital “remastering” of his immense oeuvre. Unique perspectives on the master’s work are presented by informative essays by authors well-versed on Castle’s celebrated career.

A provocative investigation into the social and cultural implications of the Internet by a leading cultural critic. As the Internet has become more and more a part of our daily lives, responses to its impact on culture and society have tended toward the extremes, hopeful or pessimistic. Fears that the Internet undermines community, inhibits social interaction, exacerbates economic and racial divisions, and facilitates greater state or corporate intrusion into our lives are balanced by excitement about the transformative qualities of the new medium and its potential to stimulate individual creativity, inspire new social forms, and further democratization. In What's the Matter with the Internet?, leading cultural theorist Mark Poster offers a sophisticated and astute assessment of the potential the new medium has to redefine culture and politics. Avoiding the mindless hype and meaningless jargon that has characterized much of the debate about the future of the Web, he details what truly distinguishes the Internet from other media and the implications these novel properties have for such vital issues as authorship, national identity and global citizenship, the fate of ethnicity and race, and democracy. Arguing that the Internet demands a social and cultural theory appropriate to the specific qualities of cyberspace, Poster reformulates the ideas of thinkers associated with our understanding of postmodern culture and the media (including Foucault, Deleuze, Heidegger, Baudrillard, and Derrida) to account for and illuminate the virtual world, paying particular attention to its political dimensions and the nature of identity. In this innovative analysis, Poster acknowledges that although the colonization of the Internet by corporations and governments does threaten to retard its capacity to bring about genuine change, the new medium is still capable of transforming both contemporary social practices and the way we see the world and ourselves. Mark Poster is professor of history and director of the film studies program at the University of California, Irvine, and the author of Cultural History and Postmodernity (1997), The Second Media Age (1995), and The Mode of Information (1990).

A vivid, fast-paced inside look at financial markets, the people who work on them, and how technology is changing their world (and ours).
 
Markets are messy, and no one knows this better than traders who work tirelessly to predict what they will do next. In Whoosh Goes the Market, Daniel Scott Souleles takes us into the day-to-day experiences of a team at a large trading firm, revealing what it’s actually like to make and lose money on contemporary capital markets.
 
The traders Souleles shadows have mostly moved out of the pits and now work with automated, glitch-prone computer systems. They remember the days of trading manually, and they are suspicious of algorithmically driven machine-learning systems. Openly musing about their own potential extinction, they spend their time expressing fear and frustration in profanity-laced language. With Souleles as our guide, we learn about everything from betting strategies to inflated valuations, trading swings, and market manipulation. This crash course in contemporary finance vividly reveals the existential anxiety at the evolving front lines of American capitalism.

Writing on the Social Network builds upon traditions in longitudinal writing research to present a longer view of the impact of social media technologies on individuals’ literacy practices. Amber M. Buck considers user experiences and digital literacy practices that developed on these platforms in the first decade of social media and calls for a larger acknowledgment of social network sites as locations where individuals engage in sophisticated and literate activity.
 
Through qualitative case study research, Buck explores how literate activities on social network sites coalesced around three areas crucial for writing in digital environments: (1) a heightened awareness of audience and an ability to tailor messages to specific audiences; (2) an understanding of how personal data is collected and circulated in online spaces; and (3) a means through which to use the first two skills for self-promotion and self-presentation in both personal and professional settings. She identifies several distinct literacy practices and strategies used by participants to communicate effectively and addresses how these strategies can help writing researchers and internet scholars understand the impact of social media’s first decade and can inform the ways they will research and understand social media’s second decade.
 
Social media platforms represent important locations where the different influences on writing become visible. Writing on the Social Network is a close study of the rich literate practices individuals have engaged in on social network sites over the last ten years that allows for a better understanding of the role social media plays in shaping digital literacy.