front cover of Collision of Wills
Collision of Wills
How Ambiguity about Social Rank Breeds Conflict
Roger V. Gould
University of Chicago Press, 2003
Minor debts, derisive remarks, a fight over a parking space, butting in line—these are the little things that nevertheless account for much of the violence in human society. But why? Roger V. Gould considers this intriguing question in Collision of Wills. He argues that human conflict is more likely to occur in symmetrical relationships—among friends or social equals—than in hierarchical ones, wherein the difference of social rank between the two individuals is already established.

This, he maintains, is because violence most often occurs when someone wants to achieve superiority or dominance over someone else, even if there is no substantive reason for doing so. In making the case for this original idea, Gould explores a diverse range of examples, including murders, blood feuds, vendettas, revolutions, and the everyday disagreements that compel people to act violently. The result is an intelligent and provocative work that restores the study of conflict to the center of social inquiry.

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Conflict in Organizational Groups
New Directions in Theory and Practice
Leigh Thompson
Northwestern University Press, 2007

The chapters in this book were presented at a conference held at the Kellogg School of Management in June 2005 entitled Conflict in Organizational Groups: New Directions in Theory and Practice. The Kellogg Team and Group Research Center (KTAG) and the Kellogg School of Management cosponsored the conference. The goal of the conference was to bring together both junior and senior scholars from a variety of disciplines to discuss their newest ideas and current trends in group conflict research. The chapters in this book represent perspectives from the fields of business, political science, sociology, and psychology.

The idea to organize a conference about conflict in organizational groups arose from three interrelated and exciting opportunities for theory and practice--both the academic and business press have focused growing attention on the management challenges of organizational groups; the academic community has begun to integrate various disciplinary perspectives, as evidenced by a growing number of cross-disciplinary coauthorships and thematic conferences; and several statistical and methodological advances have allowed scholars to better model variables across levels of analysis.

Taken together, these three reasons inspired the assembling of the interdisciplinary mix of seasoned and newly minted authors who in this volume tackle important and complex questions about group conflict. Their chapters represent cutting-edge advances in theory, methodology, and challenges to dominant perspectives.

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Everyday Troubles
The Micro-Politics of Interpersonal Conflict
Robert M. Emerson
University of Chicago Press, 2015
From roommate disputes to family arguments, trouble is inevitable in interpersonal relationships. In Everyday Troubles, Robert M. Emerson explores the beginnings and development of the conflicts that occur in our relationships with the people we regularly encounter—family members, intimate partners, coworkers, and others—and the common responses to such troubles.
            To examine these issues, Emerson draws on interviews with college roommates, diaries documenting a wide range of irritation with others, conversations with people caring for family members suffering from Alzheimer’s, studies of family interactions, neighborly disputes, and other personal accounts. He considers how people respond to everyday troubles: in non-confrontational fashion, by making low-visibility, often secretive, changes in the relationship; more openly by directly complaining to the other person; or by involving a third party, such as friends or family. He then examines how some relational troubles escalate toward extreme and even violent responses, in some cases leading to the involvement of outside authorities like the police or mental health specialists.
By calling attention to the range of possible reactions to conflicts in interpersonal relationships, Emerson also reminds us that extreme, even criminal actions often result when people fail to find ways to deal with trouble in moderate, non-confrontational ways. Innovative and insightful, Everyday Troubles is an illuminating look at how we deal with discord in our relationships.
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More than Kin and Less than Kind
The Evolution of Family Conflict
Douglas W. Mock
Harvard University Press, 2004

Sibling rivalry and intergenerational conflict are not limited to human beings. Among seals and piglets, storks and burying beetles, in bird nests and beehives, from apples to humans, family conflicts can be deadly serious, determining who will survive and who will perish. When offspring compete for scarce resources, sibling rivalry kicks in automatically. Parents sometime play favorites or even kill their young. In More than Kin and Less than Kind, Douglas Mock tells us what scientists have discovered about this disturbing side of family dynamics in the natural world.

Natural selection operates primarily for the benefit of individuals (and their genes). Thus a family member may profit directly, by producing its own offspring, or indirectly, by helping close kin to reproduce. Much of the biology of family behavior rests on a simple mathematical relationship called Hamilton’s rule, which links the benefits and costs of seemingly altruistic or selfish behavior to the degree of relatedness between individuals.

Blending natural history and theoretical biology, Mock shows how Hamilton’s rule illuminates the study of family strife by throwing a spotlight on the two powerful forces—cooperation and competition—that shape all interaction in the family arena. In More than Kin and Less than Kind, he offers a rare perspective on the family as testing ground for the evolutionary limits of selfishness. When budgets are tight, close kin are often deadly rivals.

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The Spirit of Dialogue
Lessons from Faith Traditions in Transforming Conflict
Aaron T. Wolf
Island Press, 2017
We tend to approach conflict from the perspective of competing interests. A farmer’s interest lies in preserving water for crops, while an environmentalist’s interest is in using that same water for instream habitats. It’s hard to see how these interests intersect. But what if there was a different way to understand each party’s needs?

Aaron T. Wolf has spent his career mediating such conflicts, both in the U.S. and around the world. He quickly learned that in negotiations, people are not automatons, programed to defend their positions, but are driven by a complicated set of dynamics—from how comfortable (or uncomfortable) the meeting room is to their deepest senses of self. What approach or system of understanding could possibly untangle all these complexities? Wolf’s answer may be surprising to Westerners who are accustomed to separating religion from science, rationality from spirituality.

Wolf draws lessons from a diversity of faith traditions to transform conflict. True listening, as practiced by Buddhist monks, as opposed to the “active listening” advocated by many mediators, can be the key to calming a colleague’s anger. Alignment with an energy beyond oneself, what Christians would call grace, can change self-righteousness into community concern. Shifting the discussion from one about interests to one about common values—both farmers and environmentalists share the value of love of place—can be the starting point for real dialogue.

As a scientist, Wolf engages religion not for the purpose of dogma but for the practical process of transformation. Whether atheist or fundamentalist, Muslim or Jewish, Quaker or Hindu, any reader involved in difficult dialogue will find concrete steps towards a meeting of souls.
 
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