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Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book

• tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know;
• covers the ins and outs of the readers’ advisory interview;
• examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities;
• presents case studies of innovative reference and user encounters at a variety of libraries;
• offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media;
• features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes;
• discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and
• thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff.

Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.

When it’s time to start planning for a renovation or construction project, you don’t need a book that covers everything from A to Z. Instead you need a concentrated set of tools and techniques that will guide you and your team to find the best solutions for your specific project. That’s exactly what library building expert Schlipf provides in his new book, which will be a key resource for library directors, administrators, board members, trustees, and planning professionals. Pinpointing the elements that make library buildings functional, in this book readers will find

• a streamlined organization of the text that enables quick consultation and facilitates collaboration;
• concise coverage of the essentials of the library construction process, including who does what, how things work, and how to stay out of trouble along the way;
• advice on important planning and workflow considerations such as site selection, schematic design, funding, design development, the bidding process, construction, and post-construction occupancy;
• discussion of the characteristics of successful library buildings—buildings that are easy to maintain, welcoming to people with disabilities, have less trouble-prone restrooms, and provide security for users, staff, and collections; and
• an overview of bad ideas in library architecture, with pointed guidance on how to steer clear of them from the very beginning of your project. 

Controversial American-led radio initiatives sparked a kaleidoscope of conflicts and rivalries from the medium’s earliest days through the end of World War II. Michael A. Krysko explores how the medium engaged the knowledge, assumptions, and prejudices that fueled listeners’ and policymakers’ objections to foreign and unwelcome radio content.

Krysko considers Americans’ antagonism toward non-English language broadcasting; issues of identity, geography, and sovereignty that propelled opposition to Mexico’s “border blaster” stations; how a project aimed at helping Cajun-speaking listeners became a French-only celebration of Acadian culture; a failed initiative to teach English to Latin Americans via shortwave broadcasting; enduring US-Panamanian conflicts over the control of radio in and around the Panama Canal; and how farmers from across the Southwest protested a radio treaty’s perceived preferential treatment of Cuba. Paying particular attention to the act of listening, Krysko shows how these initiatives illuminated and solidified divisions rooted in identity, nationalism, and prejudice.

Clear and wide-ranging, Contested Airwaves reveals early radio’s place at the nexus of public programming, transnational relations, and its own evolution as a communication medium.

An essential resource exploring orality and literacy in the pre-Hellenistic southern Levant and the Hebrew Bible

Situated historically between the invention of the alphabet, on the one hand, and the creation of ancient Israel's sacred writings, on the other, is the emergence of literary production in the ancient Levant. In this timely collection of essays by an international cadre of scholars, the dialectic between the oral and the written, the intersection of orality with literacy, and the advent of literary composition are each explored as a prelude to the emergence of biblical writing in ancient Israel. Contributors also examine a range of relevant topics including scripturalization, the compositional dimensions of orality and textuality as they engage biblical poetry, prophecy, and narrative along with their antecedents, and the ultimate autonomy of the written in early Israel. The contributors are James M. Bos, David M. Carr, André Lemaire, Robert D. Miller II, Nadav Na'aman, Raymond F. Person Jr., Frank H. Polak, Christopher A. Rollston, Seth L. Sanders, Joachim Schaper, Brian B. Schmidt, William M. Schniedewind, Elsie Stern, and Jessica Whisenant.

Features

• Addresses questions of literacy and scribal activity in the Levant and Negev
• Articles examine memory, oral tradition, and text criticism
• Discussion of the processes of scripturalization

This book presents English words and their American Sign Language (ASL) equivalents in 63 lessons. Part one covers 750 words and their signs. Part two deals with the interpretation of 220 English idioms (which have over 300 usages in ASL). Part three presents over 300 ASL idioms and colloquialisms prevalent in informal conversations.

       Conversational Sign Language II is excellent for the classroom or for self-instructional use and includes a separate index for each part as well as a bibliography. Each of the 63 lessons in the text is illustrated and has follow-up exercises. A practice test is included after every third lesson.

The rhetoric of contemporary food production and consumption with a focus on social boundaries

The rhetoric of food is more than just words about food, and food is more than just edible matter. Cookery: Food Rhetorics and Social Production explores how food mediates both rhetorical influence and material life through the overlapping concepts of invention and production. The classical canon of rhetorical invention entails the process of discovering one’s persuasive appeals, whereas the contemporary landscape of agricultural production touches virtually everyone on the planet. Together, rhetoric and food shape the boundaries of shared living.

The essays in this volume probe the many ways that food informs contemporary social life through its mediation of bodies—human and extra-human alike—in the forms of intoxication, addiction, estrangement, identification, repulsion, and eroticism. Our bodies, in turn, shape the boundaries of food through research, technology, cultural trends, and, of course, by talking about it.

Each chapter explores food’s persuasive nature through a unique prism that includes intoxication, dirt, “food porn,” strange foods, and political “invisibility.” Each case offers new insights about the relations between rhetorical influence and embodied practice through food. As a whole Cookery articulates new ways of viewing food’s powers of persuasion, as well as the inherent role of persuasion in agricultural production.

The purpose of Cookery, then, is to demonstrate the deep rhetoricity of our modern industrial food system through critical examinations of concepts, practices, and tendencies endemic to this system. Food has become an essential topic for discussions concerned with the larger social dynamics of production, distribution, access, reception, consumption, influence, and the fraught question of choice. These questions about food and rhetoric are equally questions about the assumptions, values, and practices of contemporary public life.
 

Copyright law never sleeps, making it imperative to keep abreast of the latest developments. Declared “an exemplary text that seals the standards for such books” (Managing Information), this newly revised and updated edition by respected copyright authority Crews offers timely insights and succinct guidance for LIS students, librarians, and educators alike. Readers will

• learn basic copyright definitions and key exceptions for education and library services;
• find information quickly with “key points” sidebars, legislative citations, and cross-references;
• get up to speed on fresh developments, such as how the recently signed Marrakesh Treaty expands access for people with disabilities and why the latest ruling in the Georgia State University case makes developing a fair use policy so important;
• understand the concept of fair use, with fresh interpretations of its many gray areas that will aid decision making;
• learn the current state of affairs regarding mass digitization, Creative Commons, classroom use and distance education, the Digital Millennium Copyright Act, and other important topics;
• receive guidance on setting up on a copyright service at a library, college, or university; and
• find many helpful checklists for navigating copyright in various situations.

This straightforward, easy-to-use guide provides the tools librarians and educators need to take control of their rights and responsibilities as copyright owners and users.