Results by title

Though it’s challenging to set policies for a technology that is so young and still in flux, the need is urgent. Because usage of AI presents both opportunities and risks, libraries must be proactive. The WEF (World Economic Forum) predicts that while there may be a loss of 92 million jobs to various AI tools, they see 170 million new jobs and roles emerging from the use of this new technology. Whether or not this proves correct, there are already digital literacy skills, including a basic understanding of the technology around AI, that libraries can help their patrons master; and because of data privacy, security, and ethics issues, library workers require clear AI policies too. Technology expert Hastings highlights the first attempts of libraries across the country to set up policies for the use of AI in their organizations, as well as policies created by cities and other similar institutions, to guide stakeholders in creating their own smart, forward-thinking course of action. Succinct and pragmatic, this timely resource 

• provides a short overview of Generative AI history, basic technical knowledge, and the key arguments put forth by those in favor and those opposed to this technology;
• offers advice on discovering how library staff encounter AI in their day-to-day work, both in their own usage and by patrons, to inform what policies the library needs and which policies to consider adjusting for particular use cases;
• includes separate chapters focusing on staff-side policy and patron/public-facing policy, delving into essential considerations like staff training, privacy and data protection, security, AI usage for reference, patron education and AI literacy, and setting limits and boundaries on patron AI use;
• suggests useful approaches to ensure that AI policies are easy to follow and understand by library workers, patrons, and the wider community; 
• discusses how to craft flexible procedures that can be updated as AI continues to change, drawing on technology management best practices; and
• offers links to additional resources like sample policy documents and a curated reading list for understanding the environment around AI. 

In the form of generative AI, libraries are facing technological transformation of unprecedented speed and scale. Both controversial and disruptive, the sudden ubiquity of AI has already triggered uncertainty as well as the need for rapid adaptation. As AI reshapes how humans learn, work, and interact with information, libraries across the ecosystem—from public to academic, from school to special libraries—must resist the temptation to merely serve as static support and instead claim the center by becoming a dynamic, positive influence. Because, as the authors of this book persuasively argue, libraries are uniquely positioned to lead AI’s ethical and human-centered integration within communities. Blending theory and concepts with an unswervingly pragmatic approach, from this book readers will

• be introduced to foundational principles and frameworks for navigating the so-called “Age of Intelligence” that provide useful guiderails no matter how AI technology actively evolves;
• delve into the complex ethical considerations of AI, including bias, equity, privacy, misinformation, and the potential impact on human agency and dignity;
• receive guidance related to stakeholder engagement, resource allocation, and the need for continuous learning and adaptation;
• discover practical models for evaluating and implementing AI tools thoughtfully and effectively in ways that align with libraries’ values and mission;
• become familiar with STACKS, an approach for learning, problem solving, and innovation with generative AI;
• explore AI literacy as an expression of metaliteracy using seven frames for instruction and learning; and
• walk away with a sense of how libraries can actively define their essential role as leaders and shapers of the AI landscape, ensuring their continued value and preventing marginalization.

As this book demonstrates, by embracing their unique position as ethical stewards and trusted guides, libraries have an unprecedented opportunity to shape how AI transforms society—not from the margins, but from the center of a shared future.

From the moment the pandemic took hold in Spring 2020, libraries and library workers have demonstrated their fortitude and flexibility by adapting to physical closures, social distancing guidelines, and a host of other challenges. Despite the obstacles, they’ve been able to stay connected to their communities—and helped connect the people in their communities to each other, as well as to the information and services they need and enjoy. Ostman and ALA’s Public Programs Office (PPO) here present a handpicked cross-section of successful programs, most of them virtual, from a range of different libraries. Featuring events designed to support learning, spark conversation, create connection, or simply entertain, the ideas here will inspire programming staff to try similar offerings at their own libraries. Showcasing innovation in action as well as lessons learned, programs include

• COVID-19 Misinformation Challenge, featuring an email quiz, to encourage participants to separate fact from fiction; 
• weekly virtual storytimes;
• community cooking demonstrations via Zoom;
• an online grocery store tour, complete with tips about shopping healthy on a budget;
• a virtual beer tasting that boasted 80 attendees;
• socially distanced "creativity crates" for summer reading;
• an online Minecraft club for kids ages 6 and up;
• a Zoom presentation about grieving and funerals during COVID, featuring the director of a local funeral home;
• Art Talk Tuesday, a one-hour, docent-led program; 
• a virtual lecture on the history of witchcraft, presented by a public library in partnership with a university rare book room, that drew thousands of viewers;
• "knitting for knewbies" kits for curbside pickup;
• Songs from the Stacks, an ongoing virtual concert series in the style of NPR’s “Tiny Desk”;
• a pink supermoon viewing party that included people howling at the moon together from their homes on Facebook Live;
• and many others

Winner of the 2020 Joseph L. Andrews Legal Literature Award by the American Association of Law Libraries (AALL)

Futurists predict that in the next ten years the profession of “lawyer” will splinter into job titles like “legal process analyst” or “legal knowledge engineer.” And some in the field are already taking a proactive approach ⁠— in fact, more than two dozen law schools have developed innovation centers to explore artificial intelligence (AI) and the law. In a competitive marketplace, both firms and individuals need to familiarize themselves with the dazzling array of new products and enhanced features capable of improving efficiency. Written by leading practitioners and visionaries like Robert Ambrogi, this groundbreaking survey of current practices and future trends offers an incisive examination of the evolving roles for law librarians. Readers will learn how AI technology is changing law school curricula, lawyer practice, marketing, and other key aspects of the field through coverage of such topics as

• the benefits of AI to law librarianship, including areas like legal research, contract review, compliance, and administration, and their associated risks;
• four professional ethics rules that apply to the use or (non-use) of AI;
• how lawyers and staff work side by side with AI, utilizing intelligence like RAVN ACE or FastCase to attack the drudgery of due diligence and document review;
• surprising machine-learning insights from tokenizing, stemming, and lemmatizing the text of Shakespeare’s plays;
• the potential for chatbots and new natural language processing products to improve access to justice; and
• ways to develop sought-after skills through new technology departments, practice management groups, and legal innovation labs.

Reading this collection will give you a firm grasp of the innovations, tools, benefits, and risks of AI in law librarianship.

This all-new edition gathers a range of contributors to explore real-world uses of library marketing technology, perfect for novices ready to dive in as well as practitioners on the lookout for ways to improve existing efforts. Inside, librarians share insights on how they use their favorite social media tools to promote their library and build community. Applicable to all types of institutions, this guide

• covers popular tools such as Snapchat, Tumblr, Instagram, Facebook, and Twitter;
• shares four easy-to-use tools for creating memes, tips for creating short videos, and ways to integrate blogs into social media;
• demonstrates how to use reaction GIFs and tagging to boost your Tumblr posts;
• shows how to tailor messages to communicate effectively with different generations and audiences; and
• includes screen shots, illustrations, sample social media policies to help you navigate controversies, and free online training resources.