TABLE OF CONTENTS Forward Acknowledgements Introduction ? What this Book Is About and Who Will Find It Useful ? What Is the CATE OBPE Model? ? What Is an Outcome and Why Are Outcomes Important? ? The Story Behind the CATE OBPE Model o How It All Began o Why SLPL Was a Good Place to Apply the Model o A Few Facts about Saint Louis and the SLPL o Unexpected Benefits of the CATE OBPE Model ? A Few Additional Thoughts ? A Road Map for Reading o Part I: Introduction to Outcome Based Planning and Evaluation o Part II: Getting Started o Part III: Using the CATE OBPE Model PART I: INTRODUCTION TO OUTCOME BASED PLANNING AND EVALUATION Chapter 1. What is Outcome Based Planning and Evaluation? ? Reviewing What an Outcome Is ? That Was Then, This Is Now o The History of OBPE o Measuring Inputs Came First o Measuring Outputs Came Next o Progress in Evaluation of Programs and Services for Youth ? Outcomes: What Difference Does It Make? o How Are Outcomes Measured? o Are All Outcomes Alike? o Are the Outcomes in the Here and Now or Long-Lasting? o What types of Outcomes Are Desired? o Can Outcomes Apply to Places as Well as to People? ? What Is the Difference Between Outcome Based Evaluation and Outcome Based Planning and Evaluation Processes? ? Why Have OBPE for Children and Young Adults? ? What Other Programs for Youth Have Employed OBPE? ? From There to Here Chapter 2. Why Use Outcome Based Planning and Evaluation in Youth Services? ? Using Outcomes to "Work Smart" ? Using Outcomes to Strengthen Planning and Budgeting ? Using Outcomes to Communicate About Youth Services ? Outcomes Provide Accountability ? Using Outcomes is a Professional Asset ? Overcoming Resistance to Using Outcomes o Controlling Outcome Costs o Controlling Time Needed for Outcome Evaluation o Controlling Paperwork o Dealing with Negative Results Chapter 3. CATE: An Outcome Based Planning and Evaluation Model ? Components of the CATE OBPE Model ? Phase I. Gathering Information o The Library's Strategic Plan o The Library's Policies o Baseline Data Collection o Market Research ? Phase II. Determining Outcomes ? Phase III. Developing Programs and Services ? Phase IV. Conducting Evaluations ? Assumptions behind the CATE OBPE Model ? Why Use the CATE Approach to Evaluating Programs and Services? o The CATE OBPE Model Offers a Leveled Approach o The CATE OBPE Model Involves all Stakeholders o The CATE OBPE Model Allows for Sharing and Comparison Between Participating Libraries ? Using the CATE OBPE Model in Your Library PART II: GETTING STARTED Chapter 4. The Leveled Approach to Outcome Based Planning and Evaluation ? Factors to Consider ? The Leveled Approach to OBPE o Level One: Single Program o Level Two: Groups of Programs on a Common Topic or Theme o Level Three: Multi-faceted Program Planning and Evaluation ? Three Levels of Effort Chapter 5. How to Begin Outcome Based Planning and Evaluation ? Selecting an OBPE Project ? Developing a Culture of Evaluation ? Gathering Information ? Project Research ? Creating an OBPE Plan PART III: USING THE CATE OUTCOME BASED PLANNING AND EVALUATION MODEL Chapter 6. Phase I: Gathering Information Part 1 ? The Library's Strategic Plan o Vision and Mission Statements o SWOTs o Community Needs Analysis o Service Roles o Goals and Objectives ? The Library Policies ? Baseline Data Collection ? Market Research ? Gathering Information Using the Leveled Approach Chapter 7. Phase I: Gathering Information Part 2 ? Using Existing Sources to Gather Information o Sample Sources o Example use of Existing Research and Statistics ? Gathering Information from People o Surveys ? Developing the questionnaire ? Finding and Recruiting Participants ? Data Analysis o Focus Groups and In-Depth Interviews ? Developing the Interview Guide ? Finding and Recruiting Participants ? Data Analysis o Observation ? Planning an Observation ? Data Analysis Chapter 8. Phase II: Determining Outcomes ? Considering Potential Outcomes o Additional Ways of Thinking about Outcomes ? Defining Desired Outcomes o Describing Outcomes o Knowing When an Outcome Is Achieved o Measuring Outcomes ? Stating Program and Service Objectives o Setting Objectives for Performance Chapter 9. Phase III: Developing and Refining Programs and Services ? Using What you Have Learned ? Selecting the Target Audience ? Finding Library Resources ? Finding resources and Partners Outside the Library ? Coordinating Programs within the Library ? Putting the Pieces Together Chapter 10. Phase IV: Conducting Evaluations ? Instant Evaluation o How to Evaluate right On-the-Spot o Why On-the-Spot evaluation is So Easy with the CATE OBPE Model ? Ongoing and At ¿the ¿End Evaluation o Formative (On-going) Evaluation o Summative (At-the-End) Evaluation o Up Front Evaluation ? Can the CATE OBPE Model Process Start Anywhere? ? What Happens to the Results of the Evaluation? o Application of an Evaluation Assessing Attitude o Application of Results from Level I and II OBPE o Application of Results from a Level III OBPE ? Application of On-the-Spot Evaluation ? Application of Formative Evaluation ? Application of Summative Evaluation ? Many More Examples Exist ? Sharing Results ? Parting Words and the CATE OBPE Model Appendix A: Sample Data Collection Instruments Appendix B: Project CATE Summary Report References Index
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