Introduction
Part I Practices of a Person-Centered Manager
Chapter 1 You Think You Know: Where Learner-Centered Pedagogy Meets Management
Elizabeth Galoozis
Chapter 2 Closing the Gap: Person-Centered Management in Manager and Administrator Roles
Karen Munro
Chapter 3 From Individual to Collective: Applying Person-Centered Management in Unionized Libraries
Joanna Messer Kimmitt
Chapter 4 Expressed Intellectual Humility: A Framework for the Person-Centered Library Manager
Maoria J. Kirker
Part II Building Person-Centered Systems
Chapter 5 Inclusive Interviewing: Leveraging the Virtual Format to Demonstrate Care for Future Colleagues
Rebecca C. Hyde, Amanda B. Albert, Jamie L. Emery, and Sarah E. Fancher
Chapter 6 Strengthening Person-Centered Management through Mentorship: Building Library Community
Angela Yon, Grace Allbaugh, and Susan R. Franzen
Chapter 7 Shared Leadership as a Tool for Building an Inclusive Library
Laura Krier
Chapter 8 Person-Centered Appraisals for Encouraging Growth and Development
Satasha Williams, Leah Marie Zamora, Judy Matthew Hutchinson. and Nancy J. Weiner
Chapter 9 Compassion in Academic Library Leadership and Management
Juliann Couture, Rebecca Kuglitsch, and Jennie Gerke
Chapter 10 Person-Centered Management and the Deming Cycle
Kristy L. White and John R. White
Part III Communicating as a Person-Centered Manager
Chapter 11 Disrupting Vocational Awe: Strategies for Supervisors to Identify, Counter, and Prevent Unsustainable Workloads and Unreasonable Expectations
Amanda Koziura and Amy Tureen
Chapter 12 The Multiple Selves of the Middle Manager
Manda Sexton and Kristina Clement
Chapter 13 Communication and Administrative Transparency
Marna Hostetler
Chapter 14 Ask Five Questions
Meghan Kowalski
Chapter 15 Listening Practices for the Manager
Kathleen “Kat” Kim Bell
Part IV Person-Centered Management of Student Employees
Chapter 16 Student Assistants Are Employees Too: Integrating Person-Centered Management into Student Employee Management
Adebola Fabiku and Kaitlin Kehnemuyi
Chapter 17 At the Intersection of Person-Centered Management and Learner-Centered Pedagogy: Training, Managing, and Mentoring Student Staff for Peer-to-Peer and Learner-Centered Services
Matthew Weirick Johnson and Renee Romero
Part V Setting Healthy Boundaries
Chapter 18 Boundaries as Meeting Places: Rethinking Boundary Setting within the Managerial Relationship
Veronica Arellano Douglas
Chapter 19 Respect in All Directions: Balanced Care as a Central Concept to Management
Elizabeth Davidson and David Brennan
Chapter 20 Persisting as a Reluctant Interim Leader of an Academic Library
Paige K. Mann
Chapter 21 How the Push toward Normalcy Undermines Faith
Jamia Williams
Part VI Reflection and Self-Care
Chapter 22 Instilling Harmony, Building Trust: An Integrated Approach to Managing in Libraries as Women of Color
Tarida Anantachai, Betsaida Reyes, and Cecilia Tellis
Chapter 23 Centering People: An Empowering and Inclusive Approach during Times of Change
Kate L. Ganski
Chapter 24 My Journey toward a Person-Centered Transformation
Livia Piotto
About the Editors and Contributors
Index