Gallup’s 2019 State of the American Workplace Report found that 70 percent of employees are disengaged at work. Why is worker engagement so important? Engaged workers lead to engaged libraries — vibrant institutions that nurture their workers’ dedication, creativity, and innovation so they can serve their communities most effectively. This guide walks library managers and administrators through concrete steps to change their organization’s culture so that it fosters worker engagement, using first-hand accounts from library staff to illustrate both successes and failures. Readers will discover

• why libraries often fall short at hiring good leadership and ways to develop better recruitment strategies moving forward;
• how lack of trust pushes workplace culture towards incivility, hostility, and lower morale, and what library leaders can do to rebuild it;
• methods for using recognition and praise as tools for sustaining a positive work environment;
• the rationale for eliminating annual performance reviews in favor of less formal one-on-one conversations and “just in time” continuous feedback;
• the secrets behind high performing teams, strategies to support dysfunctional teams, and tips on how to develop remote teamwork; and
• why viewing diversity, equity, and inclusion (DEI) as separate from workplace culture is counterproductive, since it is actually the positive result of a strong foundation, with advice on combating the factors that contribute to low retention rates of BIPOC librarians.

Intellectual freedom is a complex concept that democracies and free societies around the world define in different ways but always strive to uphold. And ALA has long recognized the crucial role that libraries play in protecting this right. But what does it mean in practice? How do library workers handle the ethical conundrums that often accompany the commitment to defending it? Rather than merely laying out abstract policies and best practices, this important new collection gathers real-world stories of intellectual freedom in action to illuminate the difficulties, triumphs, and occasional setbacks of advocating for free and equal access to information for all people in a shifting landscape. Offering insight to LIS students and current practitioners on how we can advance the profession of librarianship while fighting censorship and other challenges, these personal narratives explore such formidable situations as

• presenting drag queen story times in rural America;
• a Black Lives Matter “die-in” at the undergraduate library of the University of Wisconsin-Madison;
• combating censorship at a prison library;
• hosting a moderated talk about threats to modern democracy that included a neo-Nazi spokesman;
• a provocative exhibition that triggered intimidating phone calls, emails, and a threat to burn down an art library;  
• calls to eliminate non-Indigenous children’s literature from the collection of a tribal college library; and
• preserving patrons’ right to privacy in the face of an FBI subpoena.

Intellectual freedom is a core value of librarianship, but fighting to keep controversial materials on the shelves can sometimes feel like a lonely battle. And not all censorship controversies involve the public objecting to a book in the collection—libraries are venues for displays and meetings, and sometimes library staff themselves are tempted to preemptively censor a work. Those facing censorship challenges can find support and inspiration in this book, which compiles dozens of stories from library front lines. Edifying and enlightening, this collection

• Tells the stories of librarians who withstood difficult circumstances to champion intellectual freedom
• Touches on prickly issues such as age-appropriateness, some librarians' temptation to preemptively censor, sensitive cultural expressions, and criminality in the library
• Presents case studies of defenses that were unsuccessful, so librarians facing similar challenges can learn from these defeats

There are fewer situations more stressful in a librarian's professional life than being personally confronted with a demand to remove a book from the shelves or not knowing how to respond to other kinds of censorship challenges. Reading this book will help fortify and inform those in the fray.