• bridging the gap between people with disabilities and those without, through empathy, patience, and understanding;
• techniques for training staff and overcoming discomfort;
• making your library accessible for people with mobility issues;
• how to interact with and assist a person with limited sight or hearing;
• guidance for interacting with a service animal handler;
• advice on library programming for people with learning differences; and
• best practices for effective service to patrons who use a speech assistance device.

Gallup’s 2019 State of the American Workplace Report found that 70 percent of employees are disengaged at work. Why is worker engagement so important? Engaged workers lead to engaged libraries — vibrant institutions that nurture their workers’ dedication, creativity, and innovation so they can serve their communities most effectively. This guide walks library managers and administrators through concrete steps to change their organization’s culture so that it fosters worker engagement, using first-hand accounts from library staff to illustrate both successes and failures. Readers will discover

• why libraries often fall short at hiring good leadership and ways to develop better recruitment strategies moving forward;
• how lack of trust pushes workplace culture towards incivility, hostility, and lower morale, and what library leaders can do to rebuild it;
• methods for using recognition and praise as tools for sustaining a positive work environment;
• the rationale for eliminating annual performance reviews in favor of less formal one-on-one conversations and “just in time” continuous feedback;
• the secrets behind high performing teams, strategies to support dysfunctional teams, and tips on how to develop remote teamwork; and
• why viewing diversity, equity, and inclusion (DEI) as separate from workplace culture is counterproductive, since it is actually the positive result of a strong foundation, with advice on combating the factors that contribute to low retention rates of BIPOC librarians.

The path towards leadership starts with you. But you don’t have to go it alone. For this book, the authors sat down with many of the library leaders they most admire for a series of conversations about the aspects of the job that they find the most fascinating (and challenging). Much like the chats you might have over coffee at a conference or with a mentor, these frank discussions will nourish you with nuts-and-bolts wisdom on a diverse range of academic library management issues. Among the topics and situations broached are

• balancing personal values against the common refrain “you don’t get to be who you want to be in positions like ours”;
• five questions to ask that reveal much about organizational culture and climate;
• creating a culture of change, including why a newly promoted director chose to make the most drastic changes in the first 100 days;
• forming a “dean team” to help frame responses with consideration to institutional culture;
• the value of demystifying the budget for the entire library staff;
• using tools such as a personal “learning journal” to fuel professional development;
• cultivating a personal network by setting up meetings at local libraries during conferences;
• the risks that result from jumping into a situation too fast and boxing yourself into a corner;
• lessons learned from failed initiatives;
• examples of navigating controversies, such as a director’s response to a WPA mural with a racist message; and
• managing facilities, with an example of how injecting a previously ignored library voice into a building project led to a tripling of the space.

Between these covers you’ll find guidance, ideas, and inspiration as you continue your leadership journey.

Strategic Planning for Public Libraries is a complete planning toolkit. This book provides a framework that any library, whether it serves urban, suburban, or rural communities, can use as a basis for its strategic planning.

Supported by research conducted across more than 200 public library professionals and in-depth interviews with more than twenty library directors and leaders throughout the country, this book addresses some of the key areas of strategic planning that librarians care about most:

• Engaging the community
• Measuring progress against the plan
• Reaching non-users
• Creating a living document that can be continually updated
• How to conduct a community assessment
• Engaging staff

Anthropology is arguably one of the most diverse fields in academe. It ranges in focus from archaeology to evolution and primate studies, to linguistics, and to observation of current cultural practices. Methodologically, it may include any combination of lab work, library and archival research, and fieldwork. The materials vary significantly, including visual records such as film and photography, sound recordings, ancient artifacts, dusty notebooks, digital records, and biological materials. In practice it is highly interdisciplinary, intersecting with biology, political science, geography, art history, literature, religion, sociology, history, and more. Collection development for any subject can be a challenging task; anthropology, with its many subfields, may exceed the typical challenge. Whether you are brand new to anthropology, or well-versed in many of its facets, Sudden Selector’s Guide to Anthropology is designed to provide you with an access point to the diverse realms of the field and the resources that will allow you to build and maintain strong collections to serve your community, no matter where their research interests lie.

The Sudden Selector’s series is designed to help library workers become acquainted with the tools, resources, individuals, and organizations that can assist in developing collections in new or unfamiliar subject areas. This guide is designed to facilitate collection development processes in two ways: it is a bibliography of resources and can be used as a mini-course in anthropology librarianship.