Library liaisons often have primary jobs that do not involve collection development, but their familiarity with collection practices makes all the difference in faculty relations. And time pressures mean that on-boarding needs to be as streamlined as possible. This concise, field-tested training manual will put your liaison on solid footing. Plus, end of the chapter prompts make it easy to tailor your approach to local practices. With the help of this resource, your new liaison will get up to speed on such topics as

• tracking budget balances in assigned departments;
• differentiating between the needs of an individual faculty member and their department;
• how to say no to monograph requests;
• benchmarking titles with peer institutions or coordinating within a consortium;
• 17 questions to ask when evaluating a database;
• considerations when making weeding decisions;
• four key conversations to have annually between liaisons and collection development librarians; and
• gathering data for program accreditation reports.

After a career of more than 40 years, Murray-Rust, former Dean of Libraries at Georgia Tech and a self-proclaimed library disrupter, sees our profession’s central challenge as simply this: how to turn the library outward in order to make a difference in the lives of individuals and the community. In this book she encourages readers to look an uncertain library future square in the eye. She shares stories from her transformational years at Georgia Tech Libraries which present both inspiration and practical advice on how to stand up for values while changing the ways we act upon them. Organized around seven action steps for change, this book offers takeaways and activities you can adapt to your work style and organizational culture. You will learn from such stories and lessons as

• the three different kinds of information you need for measuring impact;
• using new frameworks, outside fragmented, risk-adverse library structures, to get the work done;
• the limitations of trying to manage your way through major cultural change;
• embedding in the community to develop visions and strategies for improvement;
• painful and challenging times that set Murray-Rust on a path of self-learning;
• how an uncomfortable assignment led to a sought-after seat at the table for a university-wide capital construction project;
• the bold promise that got the library onto the high-priority list for renovation;
• visiting a Toyota plant to learn how to encourage employee engagement and creativity; and
• learning to listen with the "turning outward" philosophy of Harwood Institute.