Results by title
9 books match the query 'Communication in library administration'
Communicating Professionally
A How-To-Do-It Manual for LibrariansCatherine Sheldrick Ross
American Library Association, 2013
Cultivating Civility
Practical Ways to Improve a Dysfunctional LibraryJo Henry
American Library Association, 2020
Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there’s hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book
- addresses the subject from four viewpoints—individual, team, leader, and organization—focusing on solutions and practical steps in each area;
- shows how self-reflection and self-awareness can be key starting points for exploring workplace issues;
- offers numerous suggestions for wellness and self-care;
- provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries;
- sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters;
- discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders;
- shares actions library leaders can take to engage employees in the change process;
- examines how organizational structures can either detract or contribute to a library’s success; and
- details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity.
Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.
Effective Difficult Conversations
Catherine B. Soehner
American Library Association, 2017
Libraries that Learn
Keys to Managing Organizational KnowledgeJennifer A. Bartlett
American Library Association, 2019
Managing in the Middle
Robert Farrell
American Library Association, 2012
Organizational Storytelling for Librarians
Using Stories for Effective LeadershipKate American Library Association
American Library Association, 2011
Person-Centered Management in Academic Libraries
Edited by Dani Brecher Cook, Maoria J. Kirker, and Diann Smothers
American Library Association, 2024
A recent study published in the Journal of Library Administration draws a sobering conclusion: the accelerated exodus of library workers from the profession in the last several years is partially due to strained relationships between staff and their managers. Often, administrators and managers operate within structures that may encourage or enable poor managerial practices. This volume shines a light on a different path forward for the field, one that focuses on the people who work in libraries and how their managers can support them with empathy and skill. Stemming from insights presented at the Conference on Academic Library Management (CALM), the contributors illustrate what person-centered management looks like in practice and point the way toward implementing this approach at readers’ institutions. This book
- incorporates a variety of institutional perspectives, including community colleges, technical and special colleges, liberal arts institutions, and large research universities;
- defines the concept of person-centered management in the context of libraries and explains why it offers such a valuable framework for improving workplace conditions;
- demonstrates why lack of workplace satisfaction and the low morale experience of library staff is often tied to the culture created by management;
- discusses building person-centered systems, interacting with student employees, setting healthy boundaries, and practicing reflection and self-care;
- shares positive, proactive management practices that create space for criticism, sharing of lived experiences, and a willingness to investigate and, if needed, make changes to the status quo; and
- explores such key topics as communication, working virtually, mentorship, intellectual humility, shared leadership, and many others.
Say It with Data
A Concise Guide to Making Your Case and Getting ResultsPriscille Dando
American Library Association, 2014
The Dysfunctional Library
Challenges and Solutions to Workplace RelationshipsJo Henry
American Library Association, 2017