Information technology and ITS are endemic to transport service provision and key to the user experience. These technologies have great potential to create better, more user-friendly and inclusive transportation systems. However, there are accompanying risks; if technological innovations do not account for the needs of all users, people will be excluded. Gaps remain in uptake by some older adults and people with disabilities, who may face various challenges in engaging with travel technologies. This book focuses on approaches to developing transport technologies and systems that everyone can use, and the resulting social and business benefits.

• Part I: Introduction
• Chapter 1: Introduction
• Part II: Transport and the Technology Revolution
• Chapter 2: The Transport & Technology Revolution in - Europe and Australasia
• Chapter 3: The Transport & Technology Revolution in - Japan and Pacific Rim
• Chapter 4: The Transport & Technology Revolution in - India and South East Asia
• Chapter 5: The Transport & Technology Revolution in - North America
• Part III Stakeholder Perspectives
• Chapter 6: The USER Perspective 1 - European Disability Forum
• Chapter 7: The USER Perspective 2 - International Disability Alliance
• Chapter 8: The REGULATORY Environment - Reflections on the CRPD and the EAA
• Chapter 9: The BUSINESS Perspective 1 - Technology Design for the Visually Impaired
• Chapter 10: The BUSINESS Perspective 2 - Experiences of a Small Tech Developer
• Part IV Technology, Inclusive Mobility and the Future
• Chapter 11: How to Engage Disabled and Older People with Technology
• Chapter 12: Investigating hasty takeover behaviour on older people's performance when interacting with Level 3 automated vehicles
• Part V Conclusion
• Chapter 13: Conclusion