"A thought-provoking and well-written book that elaborates the view that the three traditional perspectives -- political, management science, and human resources -- are inadequate for the understanding, analysis, and effective management of organizations." -- Harvard Educational Review

"This volume makes a special contribution to organizational analysis by developing the community element's influence on action and outcomes in organizational settings. To understand the volume is to understand what is meant by the community element and to appreciate its influence on organizational behavior... The issues are whether or not leaders really matter to organizational performance, and if they do, how do they matter? The contributors to this book presume that leaders do matter [but] focus on the issue of how." -- Larry I. Kiser, Wall Street Review of Books