Contents
Figures and Tables
Preface
Acknowledgments
Chapter 1. Understanding Agency Failure
Chapter 2. Reliable Decision Making and the Influence of Political Incentives
Chapter 3. Shifting Political Incentives at NASA and the FDA
Chapter 4. Organizational Structure and the Design of Reliable Systems
Chapter 5. Subordinate Expertise and Reliable Organizations
Chapter 6. Systems versus Components: Seeking Greater Reliability at NASA and the FDA
Chapter 7. Acceptable Risks
References
Index